MM
Michele Millsap
6 days ago
This company is exceptional across the board. JT did a great job. He gave me all of my options and respected my final decisions. The dispatcher updated me every step of the way, if the techs are running behind. I love that when I call, I get a human being. I could even get same day appointments.
Please do not change your style. I am glad to be a member and its so inexpensive to become one
MB
Michelle Boehm
Feb 19, 2026
Scheduled the water heater flush during the promo. Todd was very pleasant to work with, he was prompt and very knowledgeable with all of my questions. He identified and recommended a part for replacement to keep the system running its best.
The experience that the tech's have is at the top of the class.What I liked the most was how they keep you informed of what time they will be at your home to do your work .to get your HVAC work done call rite way first.
Kim A.Brown
Tolleson Az.
AL
Ashleigh Lewis
Feb 16, 2026
The technician, Miguel, was very helpful and insightful with our shower drain issue. He was very patient with all of our questions and thorough in his explanations. He even helped coordinate having a different company for a different specialty come out to assist us. I’d be happy to use this company again in the future.
BP
Barbara Proud
Feb 3, 2026
Mike did a great job performing an annual check of my RO system, softener system, and tankless water heater. He monitored all equipment and changed the RO filters, and then advised me on the proper use/maintenance of each. Mike and all the folks from RiteWay have won me over as the go-to techs for plumbing/heating services in the larger Phoenix area due to their scope of knowledge, excellent work ethic, and very fair pricing. Everyone I've dealt with at RiteWay continues to be professional, efficient, and friendly. Highly recommend!