Precision Air & Plumbing

Reviews

• DS

  Dan Schryer

  1 day ago
  5.0
  Was a great first impression and was very happy with the tech (Max) he was knowledgeable, friendly and professional. He did a tune up for me and gave me some good feedback back on my current equipment and things to consider in the future. Low pressure on recommendations . Would recommend based on my experience with him. Company was great at communicating and got a same day response and service. Thank you precision !
• MF

  Marcia Feret-Valancius

  2 days ago
  5.0
  Right from the start of scheduling an estimate through their customer service number, who was very hospitable and friendly and very accommodating with scheduling. Also always keeping us advised of the appointment and who will be coming, Then moving along with Marc, the field supervisor coming over to present.. He worked with us for ac and htg and electronic air cleaner purchase. Super thorough, spent a lot of time to make sure we understood the entire process from start to finish and purchase what we want and need. Lots of info to take in but he made it easier to follow thru the entire presenting process of the whole works and very very thorough with answering every question and explaining the entire start to finish process with the entire staff that would be coming and after care. Being well informed by Marc made it easier for us to not only choose Precision for the big purchase , but also gave us the confidence we would be in very good hands and have an excellent high rated very dependable product we chose. Also being advised of the crew installing the entire system. Marc always answered his phone and assisted with any other items during the install . The crew that came for the install, Vic and Alex, called us early a.m to advise again, right on time ,giant truck very impressive and big workshop right in the truck. Vic and Alex were fine tuned installers team, experts and super friendly, very courteous, and letting us know the process and how it is all going along. Cleaning up the areas after looked super clean. And the team lead Vic very thorough explaining the process and not leaving until it was done. Alex was very thorough and friendly worked very well with Vic and guidance and steps, they truly were fine tuned machines. And could clearly see they truly enjoyed what they do and providing excellent service and worked till the job was totally done. Always giving updates throughout the process. Overall great company and entire staff to work with before purchase during install and after with any other after questions.
• TK

  Tammy Kleck

  Nov 13, 2025
  5.0
  Richie Buffington just completed an inspection of my HVAC. He was referred to me by my neighbor. He invited me to follow along and explained what he was doing. I appreciate his professionalism and the care and respect of my home - he put covers on his shoes before entering my home - very much appreciated. He was thorough in his explanation of what needs to be done and did not pressure me, but worked with me within my budget. I highly recommend him!
• RM

  Rose Maseka

  Nov 12, 2025
  5.0
  I had an excellent experience working with Carson. He took the time to clearly explain the problem with my water heater and helped me understand the possible consequences of not fixing it. He reviewed all my repair options and made sure I understood everything before moving forward. Carson was professional, knowledgeable, and very helpful throughout the process. I’m extremely satisfied with his service and would highly recommend him to anyone in need of this type of work.
• RI

  Robert Ingram

  Nov 4, 2025
  5.0
  They came to install a new ac unit. During the install the tech told me that he would have to cut into my wall so the new air handler would fit. He said that after the install they would sub contract someone out to fix my wall at no extra cost. He reassured me multiple times that the 3k I was paying for the install would cover fixing my wall. Well 2 days later they called me and asked if I wanted them to send a contractor out to give a estimate on fixing my wall. I said, why would I need an estimate? I was promised that it would be covered. All they would tell me is that they don't cover that. So I was either lied to, or their techs are misinformed. Either way it's unprofessional, and has left me questioning if they will honor anything they told me. UPDATE They reached back out to me, and they are willing to honor what was told to me, and fix my wall. I think it shows a lot that they're willing to do this even though it's not typically something that's included with their install.

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