Mason Pro Services

4.9
1233 reviews
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Business Details

2200 N. Arizona Ave., Suite 18, Chandler, AZ
85225, United States
(480) 835-9928
https://masonmechanical.com/
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About

HVAC ContractorAir Conditioning ContractorGas Line ContractorHeating ContractorEmergency PlumbersPlumberSewer & Drain CleaningWater Heater SalesWater Heater ServiceWater Purification Equipment
HVAC ,Plumbing, and Electrical Contractor

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable

Location

Mason Pro Services
2200 N. Arizona Ave., Suite 18, Chandler, AZ
85225, United States

Hours

Reviews

4.9
1,233 reviews
5 stars
1,178
4 stars
19
3 stars
7
2 stars
2
1 star
27

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently displayed professionalism, arriving on time and providing clear explanations of services.

Customer Service

Customers praised the friendly and helpful nature of staff, from scheduling to service delivery.

Knowledge and Expertise

Technicians were noted for their extensive knowledge and ability to diagnose and resolve issues effectively.

Timeliness

Many reviews highlighted the quick response times and same-day service provided by the company.

Trustworthiness

Customers expressed confidence in the company's integrity, noting that technicians did not upsell unnecessary services.
  • LS
    Linda Staley
    3 days ago
    5.0
    Mason is the best! We have used all their services over the last 20 years and the service today did not disappoint. Our new tankless water heater will now allow unlimited hot water for Many years to come. Tony was great and explained everything and took the old water heater away. We couldn’t be happier with Mason and their service. We highly recommend them. I also love how the text a picture and mini bio of the technician coming to the house. Nice touch
  • PA
    Patti Arp
    Nov 11, 2025
    5.0
    They sent a gentleman over named Mitchell. He was absolutely awesome. Fixed my disposal and did me a huge favor by twisting a hose off a water spigot which I could not get loose. I would recommend Mitchell again! Thank you Mason Pro Service😃😃
  • KP
    Kim Parrott
    Nov 11, 2025
    5.0
    We had Alberto P. out today to do our seasonal service check. He is always friendly, efficient and does a thorough job every time. We appreciate the time he takes to make sure everything is working properly
  • RH
    Raychele Hernandez
    Nov 10, 2025
    5.0
    From the beginning they were awesome to work with, They worked with my scheduled to come out to my house. Christian got our outlets up and running that same day, very nice and professional! Will be using them again if needed!
  • DH
    Dr. Jordan Hoffman
    Nov 4, 2025
    5.0
    I needed a second opinion on fixing my HVAC system and was referred to Mason Pro Services by the manufacturer, Trane. I originally spoke with Challen who was very helpful and informative. Consequently, I decided to proceed with scheduling a service call and had AJ Lee assigned as my technician. He was professional, personable, knowledgeable, and skilled, providing exceptional service across two visits. Furthermore, their scheduling process was smooth and the quotes provided were much more reasonable than the other company I was using. All of this was a significant relief for me and am very pleased with how things worked out. As a result, I am now considering using Mason for another job.
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Frequently Asked Questions About Mason Pro Services

What types of services does Mason Pro Services provide?

Mason Pro Services offers HVAC, plumbing, and electrical services including service, maintenance, and installation for residential and commercial properties.

What are the office hours of Mason Pro Services?

Office hours are Monday to Friday from 7:00am to 5:30pm, Saturdays from 8:00am to 1:00pm, and closed on Sundays. They also offer 24-hour emergency service.