Business Details
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HVAC ,Plumbing, and Electrical Contractor
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.9
1,262 reviews
5 stars
1,207
4 stars
19
3 stars7
2 stars2
1 star
27
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and courteousness of the technicians.
Communication
Many reviews highlighted excellent communication, with technicians explaining processes and keeping customers informed.
Efficiency
Numerous customers noted the quick and efficient service provided, often resolving issues in a timely manner.
Customer Satisfaction
Overall, customers expressed high satisfaction with the quality of work and the reliability of the service.
Repeat Business
Several customers indicated they would continue to use Mason Pro Services for future needs, reflecting strong customer loyalty.
- JMJane Mullin5 days ago5.0I highly recommend Mason pro services. The technician Mitchell Clark was very professional. Looking forward to using Mason pro services for any future household repairs needs. Thank you!
- THTerrence HillimanJan 2, 20265.0Alberto did my maintenance and I was very pleased with his service. He was very thorough with the inspection and explained everything as he was going through each portion. He inspected all the CO/ Fire alarms, cleaned the bathroom vent, cleaned the furnace sensor, and troubleshoot my laundry room vent switch. Excellent service;
- AHAlan HoffmanDec 18, 20255.0I can't select who the best person was that helped facilitate the purchase and installation of my two new units, as they were all great. They exceeded my expectations in communication, politeness, knowledge and meeting and exceeding all commitments. (Cute - we found one of the technicians sweeping the floors wherever he may have walked, although clean before, even cleaner after).
- AMAshley MoranDec 16, 20255.0This was our second time using Mason Pro Services (the first was for electrical), and once again they exceeded our expectations. When our air stopped working, I booked online and was able to get next-day service. Their customer service team even called the morning of the appointment to confirm, which I really appreciated. Alberto and his apprentice Gabriel came out and were fantastic—super communicative before arriving and very quick to diagnose and fix the issue. Alberto also took the time to explain how to properly maintain our unit, which was incredibly helpful and reassuring. I felt so well taken care of that I ended up signing up for their maintenance program, which also saved me money. Highly recommend Mason Pro Services!
- CCCindy CorcoranDec 10, 20255.0Thank you so much to the young electrician who came out to help us. He notified us when he was on his way and it seemed like it only took him about 10 minutes to figure out what was wrong. I’m so glad I had him come out because he found a wire in my exterior garage light that had burned. My electrician’s name is Christian Mendez. He was a delight to work with! He was on time, friendly, knowledgeable, and polite. That’s the kind of individual I like to work with. I would definitely recommend Mason Pro services.
Frequently Asked Questions About Mason Pro Services
What types of services does Mason Pro Services provide?
Mason Pro Services offers HVAC, plumbing, and electrical services including service, maintenance, and installation for residential and commercial properties.
What are the office hours of Mason Pro Services?
Office hours are Monday to Friday from 7:00am to 5:30pm, Saturdays from 8:00am to 1:00pm, and closed on Sundays. They also offer 24-hour emergency service.
Does Mason Pro Services provide emergency services?
Yes, they offer 24-hour emergency service for HVAC, plumbing, and electrical needs.
Which brands does Mason Pro Services work with?
They work with brands such as Lennox, Navien, Ruud, and Trane.
Where is Mason Pro Services located?
They are located at 2200 N. Arizona Ave., Suite 18, Chandler, AZ 85225, USA.
What payment options are accepted by Mason Pro Services?
They accept American Express, cash, check, Discover, financing, Mastercard, Travelers Check, and Visa.
Does Mason Pro Services require appointments for their services?
Yes, appointments are required for services.
Which nearby places could customers visit before or after their appointment at Mason Pro Services?
Customers can visit nearby places such as Subway or Jimmy John's for a quick meal, Modern Ink for tattoo and piercing services, or El Dorado High School if they have students attending there.
Are there nearby businesses where customers can get pet grooming services near Mason Pro Services?
Yes, Jackie’s Furry Friends Grooming By Kristen offers pet grooming services nearby.
What educational or arts-related places are near Mason Pro Services that customers might find interesting?
Nearby are Yen-Li Chen Ballet School for dance education, Primavera Online high school, and Just Create Studio which offers arts and crafts supplies.