Business Details
About
Roofing ContractorChimney ContractorChimney SweepFireplace Contractor
Top Hat Chimney & Roofing has proudly served the region since 1983, delivering top-quality chimney and roofing solutions backed by decades of experience and craftsmanship. With a commitment to safety, integrity, and customer satisfaction, we specialize in chimney inspections, cleanings, repairs, as well as roof installations, maintenance, and storm damage restoration. As a trusted name in the community for over 40 years, our team is dedicated to protecting your home and ensuring your comfort—season after season, year after year.
Location
Hours
Reviews
4.6
252 reviews
5 stars
222
4 stars
6
3 stars2
2 stars
5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and courteousness of the staff.
Communication
While many reviews highlighted good communication, several customers reported issues with reaching the company and receiving timely callbacks.
Quality of Work
The quality of work performed was frequently commended, with many customers expressing satisfaction with the results.
Honesty
Several customers appreciated the honesty of the technicians, who did not push unnecessary services.
Customer Service
There were mixed reviews regarding customer service, with some praising it while others reported difficulties in getting responses.
- CHCaleb Hutcherson4 days ago5.0Elijah was very helpful! We highly recommend Top hat for all your fireplace and chimney needs!
- RBRegina BoatrightNov 4, 20252.0Have used 'Top Hat' faithfully for over twenty-five years. This year will sadly be the last... Felt like I was at a car mechanic trying to make his bills for the next six months...off my invoice! Nope, nope, nope. They made the 'lifetime' repairs three years ago, and they recommended them again today for safety. I will be getting another opinion, thank you. Next time, Sir, please check the addresses for tickets, not just the name. We rotated the expense, and it was under a different name.
- JPJon PhillipsNov 3, 20255.0Outstanding organization to work with. Representative was early to his appointment, but called ahead to ensure it was okay. Got a text from their office confirming the appointment and also got a text with a picture of the tech that would arrive, for additional security. They were efficient and courteous. Top Hat is top notch and I couldn’t imagine using another company for my chimney needs.
- DKDavid KeenenOct 28, 20254.0I’ve used these people to inspect my flue and stove pipe every year but this year took the wood stove out to install a pellet stove. I found two holes in the stove pipe inside the house and it’s a miracle the house didn’t burn so I would not trust the reports they do. I called to report it to them in case they had a problem with a camera or employee but have not got a call back. Be careful. Update review. Was contacted by owner Jake and made him aware of the issue. He was very professional and courteous. Occasionally things just happen and can't be explained. He was very concerned and Im sure is already checking things out so this doesn't happen again. Thanks
- RFRichard FinnieOct 27, 20255.0Service was responsive. Once at my home they walked through everything and got the issue fixed quickly.
Frequently Asked Questions About Top Hat Chimney & Roofing
What services does Top Hat Chimney & Roofing provide?
Top Hat Chimney & Roofing specializes in chimney inspections, cleanings, repairs, roof installations, maintenance, and storm damage restoration.
Where is Top Hat Chimney & Roofing located?
The company is located at 381 N 40th St, Springdale, AR 72762, USA.
What are the operating hours of Top Hat Chimney & Roofing?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Top Hat Chimney & Roofing open on holidays?
They are closed on holidays such as November 27, 2025.
How can customers contact Top Hat Chimney & Roofing?
Customers can reach them by phone at +1 479-751-0432 or email at contact@tophatchimneyandroofing.com.
What payment options are accepted at Top Hat Chimney & Roofing?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, Financing, Invoice, MasterCard, Samsung Pay, Visa, and Zelle.
What areas does Top Hat Chimney & Roofing serve?
They serve regions including Springdale, AR 72762, postal code 72903, and counties such as Washington, Benton, Sebastian, Crawford, and Carroll in Arkansas.
Are there any nearby contractors or home improvement stores near Top Hat Chimney & Roofing?
Yes, nearby you can find Handyman Connection of NW Arkansas (contractor, handyman, carpenter), Miller Commercial Flooring, Inc. (carpet store, home improvement), and Geels Paint & Wallcovering (home improvement store).
What nearby roofing companies could I compare Top Hat Chimney & Roofing with?
Nearby roofing businesses include Harness Roofing and Superior Roofing, which may offer additional options for roofing services.
Are there dining or lodging options near Top Hat Chimney & Roofing for visitors?
Yes, nearby dining options include Paleteria D’ Marquez, a Latin American restaurant and ice cream shop, and lodging options like WoodSpring Suites, Value Place, and Extended Stay America Select Suites in Springdale.