Top Hat Chimney & Roofing

4.6
252 reviews

About

Roofing ContractorChimney ContractorChimney SweepFireplace Contractor
Top Hat Chimney & Roofing has proudly served the region since 1983, delivering top-quality chimney and roofing solutions backed by decades of experience and craftsmanship. With a commitment to safety, integrity, and customer satisfaction, we specialize in chimney inspections, cleanings, repairs, as well as roof installations, maintenance, and storm damage restoration. As a trusted name in the community for over 40 years, our team is dedicated to protecting your home and ensuring your comfort—season after season, year after year.

Location

Top Hat Chimney & Roofing
381 N 40th St, Springdale, AR
72762, United States

Hours

Reviews

4.6
252 reviews
5 stars
222
4 stars
6
3 stars
2
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Professionalism

Customers consistently praised the professionalism and courteousness of the staff.

Communication

While many reviews highlighted good communication, several customers reported issues with reaching the company and receiving timely callbacks.

Quality of Work

The quality of work performed was frequently commended, with many customers expressing satisfaction with the results.

Honesty

Several customers appreciated the honesty of the technicians, who did not push unnecessary services.

Customer Service

There were mixed reviews regarding customer service, with some praising it while others reported difficulties in getting responses.
  • CH
    Caleb Hutcherson
    4 days ago
    5.0
    Elijah was very helpful! We highly recommend Top hat for all your fireplace and chimney needs!
  • RB
    Regina Boatright
    Nov 4, 2025
    2.0
    Have used 'Top Hat' faithfully for over twenty-five years. This year will sadly be the last... Felt like I was at a car mechanic trying to make his bills for the next six months...off my invoice! Nope, nope, nope. They made the 'lifetime' repairs three years ago, and they recommended them again today for safety. I will be getting another opinion, thank you. Next time, Sir, please check the addresses for tickets, not just the name. We rotated the expense, and it was under a different name.
  • JP
    Jon Phillips
    Nov 3, 2025
    5.0
    Outstanding organization to work with. Representative was early to his appointment, but called ahead to ensure it was okay. Got a text from their office confirming the appointment and also got a text with a picture of the tech that would arrive, for additional security. They were efficient and courteous. Top Hat is top notch and I couldn’t imagine using another company for my chimney needs.
  • DK
    David Keenen
    Oct 28, 2025
    4.0
    I’ve used these people to inspect my flue and stove pipe every year but this year took the wood stove out to install a pellet stove. I found two holes in the stove pipe inside the house and it’s a miracle the house didn’t burn so I would not trust the reports they do. I called to report it to them in case they had a problem with a camera or employee but have not got a call back. Be careful. Update review. Was contacted by owner Jake and made him aware of the issue. He was very professional and courteous. Occasionally things just happen and can't be explained. He was very concerned and Im sure is already checking things out so this doesn't happen again. Thanks
  • RF
    Richard Finnie
    Oct 27, 2025
    5.0
    Service was responsive. Once at my home they walked through everything and got the issue fixed quickly.

Frequently Asked Questions About Top Hat Chimney & Roofing

What services does Top Hat Chimney & Roofing provide?

Top Hat Chimney & Roofing specializes in chimney inspections, cleanings, repairs, roof installations, maintenance, and storm damage restoration.

Where is Top Hat Chimney & Roofing located?

The company is located at 381 N 40th St, Springdale, AR 72762, USA.