They apparently are going to replace my Door, that is a good thing.
DP
Destiny Pack
Oct 2, 2025
1.0
Stay away from ordering windows from them. We ordered custom windows 5 of them came in wrong. Had to wait another 5 weeks for the new ones to be made BUT they charged us AGAIN for the 5 windows THEY messed up on. Will not refund us until they get the correct ones back. Finally delivered the correct ones BUT ONLY 3 of them..forgot to pick up the incorrect ones… had to wait 2 more weeks for the next 2… STILL forgot the incorrect windows on the 3rd trip…. so we are still out the significant amount of money from their multiple screw ups. Our build has been pushed back two months over doing business with them. Stay away
ZW
Zack Wolf
Sep 25, 2025
5.0
Donnie was friendly, helpful, and courteous
DM
darcy Mcconnell
Sep 8, 2025
1.0
Website sucks can't see any products
CD
Christopher Deen
May 31, 2022
1.0
My wife and I stopped in to look at their selection of tiles. We walked in and said hello to an associate in the front of the store and waved from about 15 feet away. No response. We walked over and started browsing through the tiles.We did this for approximately 15 minutes. No one came up to say hello or may I help you. There were at least 5 associates in the store and none even looked up from their desks. It was like they were purposely ignoring us. We left and will never go back. I have rarely experienced such uncaring customer service from a retail establishment.
Frequently Asked Questions About Builders FirstSource
How do I find out what products and services are offered at my local store?
Since our inventory varies by location, we recommend contacting the store nearest you. You can find the store closest to you and their contact information on our website
Where do I apply for a BFS job?
Thank you for your interest in a career at Builders FirstSource. You can apply directly online underneath the Join Our Team tab on our website to the job(s) that align with your background and expertise.
What are the benefits of having a BFS account?
A BFS account will allow you to make purchases more easily with your sales rep. You will also be able to take advantage of our customer portal, where you will be able to track your orders and manage your account.
What does Builders FirstSource do?
We're the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers.
Who bought Builders FirstSource?
Builders FirstSource has grown significantly through strategic mergers and acquisitions. Founded as Builders’ Supply & Lumber Company in 1998, BFS expanded its national footprint by acquiring ProBuild in 2015. In 2021, BFS merged with BMC and acquired WTS Paradigm, strengthening its position as the nation’s largest supplier of building materials and solutions.
How many employees does BFS have?
Builders FirstSource has over 30,000 team members.
How many locations does BFS have?
Builders FirstSource has approximately 600 distribution and manufacturing locations, a presence in 43 states and 92 of the top 100 Metropolitan Statistical Areas.
What products and services can I find at Builders FirstSource in Springdale?
Builders FirstSource offers a wide range of building materials including doors, windows, lumber, siding and exterior materials, decking, moulding, stair parts, and hardware supplies. They also provide services like credit, delivery and pickup, installation, showrooms and design centers, and a customer portal.
What are the operating hours for Builders FirstSource in Springdale?
The Springdale location is open Monday through Friday from 8:00 AM to 5:00 PM. It is closed on Saturdays and Sundays, except Saturdays are open by appointment only. The store is also closed on major holidays.
How can I place an order or request a quote from Builders FirstSource?
You can request a quote or place orders online through their website at https://www.bldr.com/contact/request-quote or visit the Springdale showroom for assistance.
Does Builders FirstSource in Springdale offer delivery and pickup services?
Yes, they provide in-store pickup and delivery services for your convenience.
What payment methods are accepted at Builders FirstSource?
They accept various payment options including American Express, Discover, Mastercard, Visa, cash, checks, invoice, and mobile contactless payments like Apple Pay and Android Pay.
Is Builders FirstSource accessible for customers with disabilities?
Yes, the location has wheelchair accessible entrances, seating, restrooms, and free onsite parking.
Where is Builders FirstSource located in Springdale, Arkansas?
The store is located at 3905 S Thompson St, Springdale, AR 72764.
What nearby places can help me find Builders FirstSource in Springdale?
Nearby places like Encore Building Products and Emcar Stone Studio, both home improvement stores, can help orient you. You might also find local furniture stores like Ashley Furniture HomeStore and Oak Express in the vicinity.
Are there any dining options near Builders FirstSource in Springdale?
Yes, you can visit nearby restaurants and bars such as Jonesy's Bar & Grill for American barbecue or Angkasa Kemuning, a gastropub serving a variety of dishes and drinks.
What other local services are near Builders FirstSource that might interest customers?
Nearby you can find Snelling Staffing for employment services, Arvest Bank for financial needs, and McLarty Daniel Chrysler Dodge Jeep RAM FIAT for automotive sales and service, making it convenient to combine errands around the area.