Customer Service
Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.
Response Time
Customers appreciate the quick response times, often receiving service within hours of their call.
Communication
Many reviews highlight the clear communication from technicians regarding issues and solutions, enhancing customer trust.
Reliability
Armor Heating & Air is noted for their reliability and thoroughness in service, with many customers expressing satisfaction with the quality of work.
Scheduling Issues
Some customers reported difficulties with scheduling and follow-up communication, indicating room for improvement in this area.