Business Details
About
HVAC Contractor
If you’re looking for the best HVAC service in Northwest Arkansas, look no further than the experts at Airco Service. Our team of trained, insured and certified technicians can assist you with a wide array of HVAC services and products. From effective repairs and maintenance to seamless installation, we handle every job courteously and professionally. There are more options for HVAC equipment than ever, with unique designs and features that ensure something for everyone. But you need a team of pros who have experience with all those different systems. At Airco Service, you can rely on our support regardless of make or model.
Location
Hours
Reviews
4.8
1,463 reviews
5 stars
1,358
4 stars
24
3 stars5
2 stars12
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians are consistently described as professional, knowledgeable, and friendly, providing excellent service and quick resolutions to issues.
Customer Experience
Customers appreciate the promptness and efficiency of the service, often receiving same-day assistance and thorough explanations of the work performed.
Communication
Technicians are noted for their clear communication and willingness to answer questions, contributing to a positive customer experience.
Mixed Feedback
While many reviews are positive, there are some concerns regarding past installation issues and customer service responses to complaints.
- JHJason HurleyJan 5, 20261.0After one repair attempt we get a notification at the end of November that are usage is up over 500%! The second guy they sent out it was fine and he was FINALLY able to figure out what went wrong during the installation. I had been heating and cooling my attic for 6 months...nice. I reached out to the local office to discuss the state of my utility bills. The office would not give me the contact information for the installers supervisor but said they would call me back. While somewhat dismissive of my issue, the rep that called from Airco said they would be in contact with me by email so I could send over some of the warnings my gas company had sent me. Airco even said on a former Google Review that SOMEONE WOULD BE IN TOUCH! Absolutely nothing… So after nearly 3 WEEKS of not hearing back from ANYONE at Airco I printed my bills and drove up to their office in Lowell, AR to see if ANYONE from Airco would be willing to speak to me about my issue. I did not believe this was a mistake that I should be responsible for and I wasn’t left much choice. I left my bills with them and we came to a number to solve the issue. I can’t believe it took all that to get my system working properly and to be made whole. Two burned vacation days, the unknown wear on our system from 6 months of short-cycling, hour and a half round trip to Lowell, plus all this hassle just to get back to what I lost on bills. Ridiculous. I’m fairly confident that had I not pursued this I would never had heard from them again. They’ve extended our warranty and service plan due to the issues with our install but we are likely going to have another company come out (at our expense) to double check this installation for errors.
- THTom HarpDec 29, 20255.0Fast & friendly service, office person was very helpful, service tech did a great job working on & finding the problem
- RFRzbk FanDec 29, 20255.0They removed a 60+ year old furnace and installed a new Lennox furnace with a new electronic thermostat. Excellent in every respect.
- PKPaula KennedyDec 18, 20255.0Great service from beginning to end. Zachary Orr was great. Went over everything. The system is running great!I would recommend Airco.
- CHclyde henningsenDec 13, 20255.0The technician, Warren Sullivan very pleasant and personable. Got right to work and had the furnace up and running in a very short time and checked for carbon monoxide after closing the furnace up. Very efficient, very reasonable. THANKS, AIRCO.
Frequently Asked Questions About Airco Service
What services does Airco Service provide?
Airco Service offers a wide array of HVAC services including repairs, maintenance, and seamless installation for various HVAC equipment and systems.
Where is Airco Service located?
Airco Service is located at 411 N Goad Springs Rd, Suite 104, Lowell, AR 72745, USA.
What are the business hours of Airco Service?
Airco Service is open daily from 8:00 AM to 7:00 PM.
How can I contact Airco Service?
You can contact Airco Service by phone at +1 479-208-6540 or by email at info@aircoservice.com.
When was Airco Service established?
Airco Service was established in 2005.
Does Airco Service have a website or social media presence?
Yes, Airco Service has a website at https://www.aircoservice.com/northwest-arkansas/ and a Facebook page at https://www.facebook.com/AircoServiceNWA/.
What should I expect when hiring Airco Service?
You can expect courteous and professional service from trained, insured, and certified technicians experienced in handling all types of HVAC systems and equipment.
Are there any nearby automotive-related businesses close to Airco Service?
Yes, nearby automotive-related businesses include Starwood Customs NWA (automotive parts and tire dealer), Jason's Pro Detail (auto detailing and repair), Gander RV & Outdoors (automotive repair), and Dixieland Motorsports (car dealership).
What nearby schools are close to Airco Service?
Grace Lutheran Academy and Grace Lutheran School, which serve elementary and middle school education, are located near Airco Service.
What nearby retail and dining options are available around Airco Service?
Nearby retail and dining options include Flooring America (home goods and carpet store), Metro Appliances & More (appliance store and bar & grill restaurant), Harps Food Stores (supermarket), Ozark Mountain Grill (barbecue and American restaurant), and Magic Ice Tropical Sno (ice cream and smoothie cafe).