One Hour Heating & Air Conditioning

4.9
1665 reviews

About

HVAC Contractor

Location

One Hour Heating & Air Conditioning
209 Buena Vista Rd, Hot Springs, AR
71913, United States

Hours

Reviews

4.9
1,665 reviews
5 stars
1,601
4 stars
47
3 stars
2
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.

Timeliness

Many reviews highlight prompt response times and quick service, with technicians often arriving on time or even early.

Technical Expertise

Customers appreciate the technicians' thoroughness and ability to diagnose and resolve issues efficiently.

Communication

Frequent positive mentions of clear communication regarding service details and options provided by technicians.

Value for Money

While most reviews praise the service quality, there are some concerns about pricing, with one customer feeling overcharged.
  • PK
    Patti Keahey
    Nov 3, 2025
    5.0
    Matt was great! Very thorough and explained all the pics he took of my basement unit.
  • KB
    Kris Berggren
    Oct 27, 2025
    5.0
    Matt is an excellent service technician. He is also very personable. He did a great job for us.
  • JL
    JOHN LATHAM
    Oct 21, 2025
    5.0
    Mark Crumpton was very knowledgeable and easy to work with. He evaluated a furnace in a home we recently purchased. It was nearly 25 years old. He was able to verify it was currently working but also that parts for any future repairs could be problematic. He evaluated our space, our HVAC and other factors and gave us multiple paths forward with difference pricing options. This information allowed us to make the best choice for our situation. Once the choice was made, he worked to lock in the furnace we wanted for a good price and scheduled the installation for less than a week later based on having the furnace shipped in.
  • DS
    David Smith
    Oct 15, 2025
    5.0
    Brad did a fantastic job for me. He discovered that the thermostat was programmed incorrectly in no time. He fixed the problem and had me up and running. I couldn’t have asked for a better service. I’ve used your services several times and plan to continue to do business with you as long as I live here. Highly recommend!
  • MG
    marcus graves
    Oct 14, 2025
    5.0
    I had an issue with my AC unit when I contacted one hour heat and air, they promptly came out and sabas fixed my issue, that's when I joined up on their yearly service checks and services. Then I asked about maybe my aging duct work may need to be cleaned so Mark came out and checked my ducts for cleanliness and I also asked about doing a new metal crossover for my mobile home because of age and some damage to my original tube duct work. I agreed to having it all done and all the technicians and office reps I dealt with were very professional and were very informative on my questions I had. I'm very happy with all they've done, and I'm glad I called them, and now I feel secure and happy to have one hour heat and ac as my future HVAC support team Thanks to all techs I dealt with over last month...

Frequently Asked Questions About One Hour Heating & Air Conditioning

Where is One Hour Heating & Air Conditioning located?

One Hour Heating & Air Conditioning is located at 209 Buena Vista Rd, Hot Springs, AR, 71913, USA.

What are the operating hours of One Hour Heating & Air Conditioning?

They are open 24 hours a day, 7 days a week.