Since 1927, Riggs Cat has served the state of Arkansas as the Caterpillar Equipment, Cat Parts, and Service provider. Our business is family-owned and employs roughly four hundred and fifty Arkansans, one hundred of whom have been with the company for over twenty years. We have nine locations around the state and over 60 parts drop boxes to accommodate our overnight parts delivery service, making it easy to find Cat Parts in Arkansas when you need them. We invest heavily in our communities and constantly look for more ways to give back. Our vision statement is, “to be the best by creating unmatched value for our customers, building a home for our employees, and serving our communities and each other.”
Location
Riggs Cat Equipment - New, Used, Rental, Parts, Service
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.