Brand Certified
Jones Heating and Air
4.4(68 reviews)
Certified by Jones Heating and Air • Feb 22, 2026
Business Details
19133 Interstate 30 Frontage Road, Benton, AR
72015, United States
Certified by Jones Heating and Air • Feb 22, 2026
(501) 778-3324
Certified by Jones Heating and Air • Feb 22, 2026
https://www.jonesheatingandair.com/
Certified by Jones Heating and Air • Feb 22, 2026
About
Certified by Jones Heating and Air • Feb 22, 2026
HVAC Contractor
Jones Heating & Air provides HVAC, geothermal, furnace, and thermostat services to the central AR area.
Location
Certified by Jones Heating and Air • Feb 22, 2026
Jones Heating and Air
19133 Interstate 30 Frontage Road, Benton, AR
72015, United States
Hours
Certified by Jones Heating and Air • Feb 22, 2026
Reviews
4.4
68 reviews
5 stars
57
4 stars
2
3 stars0
2 stars0
1 star
9
- SBSean BarnardJan 23, 20261.0Bought a new $15,000.00 HVAC UNIT from Jones. Past year and half have had nothing but trouble out of it. Jones will not do service after the sale. 1st issue was the system was not installed correctly, system was not charged at install. Had to have them out 2 times to rectify the issue. 2nd issue, thermostat did not work and had to contact Rheem to get it to work because Jones didn't have one service tech who could operate it. 3 rd issue, now the heat pump will not work under 50 degrees. When I call them they send a service tech out just to tell me it's working. Then charged me 100 bucks for doing nothing. I have used Jones for the past 20 years now I wouldn't call them if they were the last HVAC service on earth. And when you call to voice your disappointment in there service, they never call you back. THEY DO NOT CARE ABOUT YOU.
- RMRichard MaddoxJan 5, 20265.0Called the best in the industry & got the best. Thanks to Matt & Adam showed their professionalism for my needs. Office staff were on top of helping answer all questions & they sent out experienced technicians. Will use Jones Htg & Air from now on. Thanks to all. Retired State & City HVAC inspector after 30 years. Richard Maddox
- CMchris morrisDec 26, 20255.0Rapid response time. Transparent professional & affordable. Tim came out and troubleshot furnace fixed issues. Will be using Jones from now on 👍🏼
- DRDouglas RolloDec 23, 20255.0Matt with Jones heating came by to swap out some vests for my builder. What a really nice and knowledgeable man, he took care to clean up make sure we were happy with the vents.. Thanks Matt. I would recommend this company and will use them again
- MSMarguerite SpearsNov 16, 20255.0Excellent service!! Matt and Alex did a neat clean job. Their work area was very clean when they left.
Frequently Asked Questions About Jones Heating and Air
What should I do to prepare for my service / appointment / consultation / reservation?
To prepare for your service appointment with Jones Heating & Air, please ensure clear access to your HVAC system. Remove any obstacles around indoor and outdoor units. If possible, make a list of any specific concerns or issues you've noticed with your heating or cooling system. This preparation helps our technicians work efficiently and address your needs effectively.
Do you offer any guarantees / warranties for your work?
Jones Heating & Air stands behind the quality of our work. We provide warranties on both our labor and the parts we install. The specific terms of these guarantees may vary depending on the service performed or products installed. Our team will be happy to provide detailed information about applicable warranties during your service appointment.
What products / services does Jones Heating & Air offer?
Jones Heating & Air offers a comprehensive range of HVAC services for residential and commercial clients in Central Arkansas. Our services include installation, repair, and maintenance of heating and cooling systems. We work with various types of HVAC equipment including furnaces, air conditioners, heat pumps, and ductless systems. Additionally, we provide indoor air quality solutions and offer energy-efficient HVAC products to help reduce utility costs.
What preparations should I make before my service appointment with Jones Heating & Air?
Ensure clear access to your HVAC system by removing obstacles around indoor and outdoor units. Make a list of any specific concerns with your heating or cooling system to help our technicians address your needs effectively.
Does Jones Heating & Air offer any guarantees or warranties on their work?
Yes, they provide warranties on both labor and parts installed. Specific terms depend on the service or products. Details will be provided during your service appointment.
What types of products and services does Jones Heating & Air provide?
They offer HVAC installation, repair, and maintenance for residential and commercial clients, including furnaces, air conditioners, heat pumps, ductless systems, indoor air quality solutions, and energy-efficient HVAC products.
What are the operating hours of Jones Heating & Air?
Jones Heating & Air operates Monday through Friday from 7:00 AM to 4:30 PM and is closed on Saturdays and Sundays. They offer 24-hour emergency service as well.
Where is Jones Heating & Air located?
They are located at 19133 Interstate 30 S Frontage Rd, Benton, AR 72015.
What payment options are available at Jones Heating & Air?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
What should customers know about the service areas Jones Heating & Air covers?
Jones Heating & Air serves Central Arkansas cities including Benton, Conway, Bauxite, Hot Springs, and Salem, AR.
Are there any nearby places of interest customers might visit before or after an appointment at Jones Heating & Air?
Yes, customers can visit Ed's School of Dance or Ro-An Music Teaching Studio nearby for arts activities, or relax at Calvary Assembly of God. For automotive needs, Precision Brake Center and David's Auto Sales are close by.
How can nearby automotive services help customers visiting Jones Heating & Air?
Customers can conveniently access car repairs and tire services at Precision Brake Center or rent trucks at U-Haul Neighborhood Dealer nearby, making it easy to manage both vehicle and HVAC needs in one area.
What local storage and moving services are available near Jones Heating & Air?
Nearby options include Lance Moving Co., Browning Park Mini Storage, and Arkansas Store It, which provide moving assistance and self-storage facilities useful for customers relocating or needing extra space.
Brand Certified Facts from Jones Heating and Air
Jones Heating and Air partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website