Premier Service Company Inc

4.8
1098 reviews
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Business Details

701 Rice Mine Rd N, Tuscaloosa, AL
35406, United States
(205) 752-6332
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About

HVAC ContractorPlumberEmergency PlumbersElectricianAir Conditioning ContractorHeating Contractor
Premier Service Company is a full service electrical, heating, cooling, plumbing and alarm contractor serving the commercial, industrial, and residential markets of West Alabama. Starting in 1992, owners Gary Phillips and Bill Rice have taken a one truck service company and turned it into a family owned business that employs over 150 people. Premier not only keeps you safe and comfortable at home but we are also part of the ever growing new construction in and around Tuscaloosa.

Location

Premier Service Company Inc
701 Rice Mine Rd N, Tuscaloosa, AL
35406, United States

Hours

Reviews

4.8
1,050 reviews
5 stars
973
4 stars
31
3 stars
5
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous.

Timeliness

Many customers appreciated the promptness of service and technicians arriving on time.

Quality of Service

Overall, customers reported high satisfaction with the quality of work performed, noting thoroughness and effectiveness.

Communication

Customers valued clear communication from technicians regarding the work being done and pricing.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling certain services were too expensive.
  • MS
    Maurice Sealey
    4 days ago
    4.0
    I applaud this company for their on time approach however the price for doing the job was very outrageous. I refuse to allow them to charge $580 to pressurized an existence gas line to be tested for leaks.
  • LK
    Lindsay Kirk
    Nov 12, 2025
    5.0
    Moved one ceiling fan to another room and installed a new, larger ceiling fan, which had to be put together, in it’s place. Both installers were diligent, respectful and kept work areas cleaned up. They were here about 1 1/2 hrs.
  • MO
    Margery Oglesby
    Nov 11, 2025
    5.0
    The techician who put in the wall access plug for my stove to fit properly against the wall expkained everything in detail and made certain everything was working properly before he left. He answered all my questions.
  • MC
    Matt Copeland
    Nov 11, 2025
    5.0
    We thought we had electrical AND plumbing issues, but it turned out to be just an electrical issue affecting the water heater. The technician explained everything that was going on & even suggested a way to save money on the repair! The price was very reasonable. We have used Premier before & will definitely use them again for any future issues!
  • JH
    Jamie Harrington
    Oct 26, 2025
    2.0
    My wife called premier with a concern of hearing possible water leak in the wall of our condo. Upon arrival, the technician Determined that the components inside the toilet tanks needed replaced… A pretty simple and inexpensive fix had I been in town. The technician made the repairs and billed us $550 for this. I understand these types of services are expensive and probably would not have batted an eye for a couple hundred dollars, but 550? I called the office and spoke to the Plumbing dispatcher and voiced my concerns and she told me a manager would be in contact with me… That was Friday 48 hours ago and I’ve yet to hear from anybody. I would not use them again.
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Frequently Asked Questions About Premier Service Company Inc

What services does Premier Service Company Inc offer?

Premier Service Company Inc provides full service electrical, heating, cooling, plumbing, and alarm contracting for commercial, industrial, and residential markets in West Alabama.

Where is Premier Service Company Inc located?

Premier Service Company Inc is located at 701 Rice Mine Rd N, Tuscaloosa, AL 35406, USA.