Business Details
About
Heating ContractorPlumberElectricianAir Conditioning ContractorHVAC Contractor
For more than 100 years, Banks Quarles has been providing homeowners throughout the Tuscaloosa area with top-quality heating, cooling, plumbing, and electrical services. We are your one-stop shop for all your home comfort needs! As a third-generation company founded by Banks W. Quarles, Sr. in 1920, we are committed to a long history of exceptional service.
Location
Banks Quarles Plumbing Heating Cooling & Electrical
2501 17th Street, Tuscaloosa, AL
35401, United States
Hours
Reviews
4.7
1,344 reviews
5 stars
1,196
4 stars
51
3 stars13
2 stars7
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.
Communication
Customers appreciate the clear communication regarding appointment times and updates throughout the service process.
Quality of Work
Most reviews highlight the high quality of work performed by technicians, with many customers expressing satisfaction with the results.
Scheduling Issues
Some customers reported frustrations with scheduling and rescheduling appointments, indicating a need for improvement in this area.
Pricing Concerns
A few reviews mentioned dissatisfaction with pricing, suggesting that some customers feel the costs are higher than expected.
- RDRobert DoerrNov 7, 20255.0Service call. Electrician was professional, courteous, and explained everything throughly.
- GWGretchen WyniaNov 5, 20255.0From the first phone call to the final check‑out, the team at Banks Quarles Plumbing Heating Cooling and Electrical was incredibly prompt and professional. They arrived right on time, diagnosed the problem quickly and fixed it with clear expertise. I appreciated how reliable and responsive they were to every question I had. The entire experience was smooth and stress free. Highly recommend for any heating or cooling needs.
- RTRebecca TottenNov 3, 20255.0Jeff (master plumber) has been helping at my house for years now and advised on the work today. Kevin and Jayden did the work and were extremely professional. They explained different affordable solutions/options and I appreciate that. The only issue was getting on the schedule because the office did not follow up with me for a couple days… but the work was well done and I trust that I won’t have to worry again for a while!
- NMNicole MarshallOct 31, 20255.0Great maintenance experience as always. The techs are friendly and knowledgeable. The office staff is great as well. I love that they keep you updated on estimates arrival times so you can go about your day as normal. Also, the tech’s information and picture is sent to you so you know who to expect. I would highly recommend the following techs/specialists: plumbing Michael Rainey, electrical Preston Cole, and HVAC Josh Powell. Thank you Banks Quarles.
- TKTorie KriegerOct 28, 20255.0As always, Preston provided top notch service for our electrical inspection. He was thorough, helpful, and kind! We will always go to Banks Quarles for any work we need done because the customer service and professionalism can’t be beat!
Frequently Asked Questions About Banks Quarles Plumbing Heating Cooling & Electrical
What services does Banks Quarles Plumbing Heating Cooling & Electrical provide?
Banks Quarles offers heating, cooling, plumbing, and electrical services including air conditioning, plumbing repairs, electrical panel upgrades, and more.
Where is Banks Quarles Plumbing Heating Cooling & Electrical located?
It is located at 2501 17th Street, Tuscaloosa, AL 35401, USA.
What are the operating hours of Banks Quarles Plumbing Heating Cooling & Electrical?
The business operates 24 hours from Monday to Saturday and is closed on Sundays and certain holidays like November 27, 2025.
How can I schedule a service appointment with Banks Quarles?
You can book an appointment online via their reservation system at https://book.servicetitan.com/.
How long has Banks Quarles Plumbing Heating Cooling & Electrical been in business?
Banks Quarles has been serving homeowners in the Tuscaloosa area for over 100 years since its founding in 1920.
What types of electrical services are offered by Banks Quarles?
They provide electrical services including circuit breaker installation, electrical panel upgrades, home surge protection, EV charging stations, and lighting installations.
Are there any restaurants near Banks Quarles Plumbing Heating Cooling & Electrical?
Yes, nearby restaurants include The Sanctuary on 25th, Mediterranean Market and Restaurant, and Live By Sea Moss which customers might enjoy before or after their service visits.
What places of worship are close to Banks Quarles Plumbing Heating Cooling & Electrical?
Nearby churches such as Conquerors Light Faith Church and Double Portion Church are located close to Banks Quarles, useful for customers visiting the area.
Are there any financial or credit services near Banks Quarles?
Customers can find financial assistance nearby at Carter Tax & Financial Services and OptiCredit Repair LLC, which could be useful for managing home service budgets.
How can I contact Banks Quarles Plumbing Heating Cooling & Electrical by phone?
You can reach Banks Quarles by calling their main phone number at +1 205-758-2627.