Business Details
About
HVAC ContractorAir Conditioning ContractorHeating Contractor
We are a full-service heating and air conditioning company in Phenix City, AL. We provide installation, maintenance, and repair on all makes & models of HVAC equipment. Discounts & Rebates. Awarded Customer Service. Financing Available. Military Discounts. Certified Technicians. Carrier Factory Authorized Dealer.
Location
Riley Heating & Air Conditioning
1019 Knowles Road, Phenix City, AL
36869, United States
Hours
Reviews
4.9
1,529 reviews
5 stars
1,465
4 stars
35
3 stars8
2 stars4
1 star17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional demeanor of the technicians, highlighting their willingness to explain processes and answer questions.
Timeliness
Customers frequently noted the prompt response times for service calls and the punctuality of technicians arriving for appointments.
Technical Expertise
Numerous reviews emphasized the technicians' knowledge and ability to diagnose and resolve HVAC issues effectively.
Installation Quality
Several customers expressed satisfaction with the installation process of new units, noting professionalism and thoroughness.
Mixed Experiences
A few reviews indicated dissatisfaction with repeated issues and customer service, particularly regarding follow-up on unresolved problems.
- FCFraser Cruickshank4 days ago5.0As always, great service. They may not be the cheapest but I am always confident in their service and expertise.
- SGSydney GarzaDec 24, 20255.0Our whole experience was wonderful from our inquiry call where Karen was extremely helpful and informative. To when our technician Scott showed up and was awesome. He was quick and explained what he was doing and very nice.
- DHdelilah hardinDec 19, 20255.0My experience with Riley Heating & Air has been exceptional! Joey went above and beyond to help repair and diagnose problems no other companies in town could ever figure out! Thomas is also top notch and very knowledgeable! The company installed a unit that I plan on having for many years to come. I just cannot thank you all for helping me out when no one else seemed to even have a clue. 5 stars are not enough Joey for what you have done personally and taking the time to think through everything! You're the BEST!
- JSJeffRichard SauerwineDec 18, 20255.0We have been using Riley for 20 yrs now, at two seperate homes. Our current Carrier heat pump/air handler had to be replaced after almost 19 years. Shane Moore was outstanding and answered all questions/concerns (and we had a lot of them lol). We purchased a system that meets our needs at a fair price. The installation was completed seamlessly and professionally by Justin Stokes and crew. Also, we feel that if or when an issue does arise, It will be handled in a timely and competent manner. Absolutely recommend!
- PSPhil SDec 12, 20255.0I had an outstanding experience with Riley Heating & Air Conditioning today! I contacted Missy at 8:00 AM. Missy was incredibly prompt and helpful, scheduling a technician to arrive by 10:00 AM. Mr. Gage Mays arrived right at 10:00 AM, as promised. He was professional, efficient, and had my heating system back up and running in no time! He also took the time to thoroughly inspect the system to help determine the cause of the failure, which was greatly appreciated. From the quick scheduling with Missy to the fast and effective repair by Mr. Mays, the entire experience was top-notch. I highly recommend their service!
Frequently Asked Questions About Riley Heating & Air Conditioning
What services does Riley Heating & Air Conditioning provide?
Riley Heating & Air Conditioning offers full-service heating and air conditioning services including installation, maintenance, and repair for all makes and models of HVAC equipment.
Where is Riley Heating & Air Conditioning located?
Riley Heating & Air Conditioning is located at 1019 Knowles Road, Phenix City, AL 36869.
What are the business hours of Riley Heating & Air Conditioning?
Riley Heating & Air Conditioning is open every day from 6:30 AM to 7:00 PM.
Does Riley Heating & Air Conditioning offer any discounts or financing options?
Yes, they offer discounts, rebates, military discounts, and financing options.
Is Riley Heating & Air Conditioning a certified dealer?
Yes, they are a Carrier Factory Authorized Dealer with certified technicians.
Which areas does Riley Heating & Air Conditioning serve?
They serve Phenix City, AL, Columbus, Georgia, and Smiths Station, AL.
How can I contact Riley Heating & Air Conditioning?
You can contact them by phone at +1 334-378-3537 or via email at amanda@rileycomfort.com or abbigail@rileycomfort.com.
What nearby restaurants can I visit before or after visiting Riley Heating & Air Conditioning?
Nearby restaurants include Waffle House for breakfast, AJ Hibachi Wings & Seafood, Krystal for fast food, El Vaquero Mexican Restaurant 280 Bypass, and the Seale Rd Bar And Grill.
Are there any nearby car services close to Riley Heating & Air Conditioning?
Yes, Mel Stafford Automotive, providing automotive repair and tire services, is nearby and can assist with vehicle needs.
What nearby amenities are available for customers visiting Riley Heating & Air Conditioning?
Customers can find services such as banking at Jake's Tax Service, beauty treatments at Loc'd&Loaded Hair Salon and t.outlaw_theclassicbarber, and home improvement supplies at Happy Dayz Flooring near Riley Heating & Air Conditioning.