SepticWorks

4.9
169 reviews

About

Septic System Service
SepticWorks provides septic system inspection, installation and repairs to Moody, AL and the surrounding areas.

Location

SepticWorks
2377 US Highway 78, Moody, AL
35004, United States

Hours

Reviews

4.9
169 reviews
5 stars
161
4 stars
4
3 stars
2
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Professionalism

Customers consistently praised the professionalism and knowledge of the staff, highlighting their courteous and respectful demeanor.

Timeliness

Many reviews noted the promptness of service, with technicians often arriving earlier than scheduled and completing jobs efficiently.

Customer Service

The company received high marks for excellent communication and customer service, with staff taking the time to explain issues and solutions clearly.

Fair Pricing

Several customers appreciated the fair and transparent pricing, often noting that they were not upsold on unnecessary services.

Quality of Work

The quality of work performed was frequently commended, with many customers expressing satisfaction with the thoroughness and effectiveness of the services provided.
  • ES
    Ernie Simpson
    1 day ago
    5.0
    I’m sorry I didn’t get the names of the two service men that was here, but they were GREAT and made doing business with Steptic Works a great place to call for help!!!
  • ST
    Steven Tipton
    2 days ago
    5.0
    Brandon and Chris did a fantastic job on my pump out. They are both friendly and professional. The company was quick to respond and the price was excellent! I would not hesitate in recommending Septic Works.
  • CW
    Chelsey Whitlock
    Jan 14, 2026
    5.0
    Had a great experience. We were having some drain issues and realized we hadn’t gotten our tank pumped in entirely too long. We were scheduled quickly and Brandon came out to service our tank. He was incredibly informative and helpful with what to do and NOT to do moving forward. Pricing was up front and very fair. They were very respectful of our yard and overall very professional. Would highly recommend for any of your septic needs!
  • GW
    Gerri Williams
    Jan 13, 2026
    5.0
    Caples Septic Tank Company has consistently provided exceptional service, deserving of my highest accolades. My interaction with Mr. Caples and his staff today was truly impressive, demonstrating their unwavering professionalism, extensive knowledge, and expertise in septic tank cleaning. I appreciated the convenience of a same-day appointment and the courtesy call informing me of their arrival. Their exceptional customer service, professionalism, and proficiency have earned them a perfect score. I was so satisfied that I shared my experience with my neighbors. Thank you for your outstanding work and unwavering commitment to customer satisfaction. Thank you, Gerri Williams
  • AA
    aconger1
    Dec 29, 2025
    5.0
    Mr. Moore was very thorough in finding the problem and solving it. He was very kind and answered all my questions. His helper was also very helpful. He took his time and did a great job!

Frequently Asked Questions About SepticWorks

What services does SepticWorks provide?

SepticWorks provides septic system inspection, installation, repairs, pumping, cleaning, and related septic services.

What areas does SepticWorks serve?

SepticWorks serves Moody, Birmingham, Vestavia, Hoover, Odenville, Leeds, Irondale, Centerpoint, Trussville, Springville, Pell City, Cropwell, Vincent, Chelsea, and counties including Shelby, Jefferson, and St Clair in Alabama.