Customers consistently praised the professionalism, knowledge, and efficiency of the technicians.
Timeliness
Many reviews highlighted the prompt response times and quick service provided by the company.
Pricing
Feedback indicated that the pricing was generally fair and reasonable, with several customers noting cost savings compared to competitors.
Customer Support
While most reviews were positive regarding service, there were some complaints about rude customer service representatives and unresolved issues.
Repeat Business
Numerous customers expressed their intention to continue using Roto Rooter for future plumbing needs, indicating high satisfaction.
JJ
Jamie Jackson
Oct 31, 2025
5.0
Excellent work and super fast. Wade was there when we scheduled, and he was done very quickly. I will definitely be using them again.
BD
Brent Dirks
Oct 22, 2025
5.0
I had been told by another plumber through American Home Shield home warranties that the plumbing would need to be jetted using a camera from the roof of the house and that the cost would be $750-1,000. After my handyman couldn't fix the problem, I called Roto Rooter at 1:00 pm and they arrived the same day and within an hour or two, the problem was fixed for just a little over $200. Roto Rooter is going to be my go to plumber from here on out.
SP
Shantel Padilla
Oct 20, 2025
5.0
Roto rooter has done great work on our rental properties. They are reasonably priced, easy to work with, communicate well, and do a great job. We are appreciative of all the help we received from them. We will continue to be loyal customers.
AA
Allison
Oct 17, 2025
5.0
Joshua has been so helpful and has gone above and beyond. He fixed our plumbing issue and while doing so found that AT&T had bored through our sewer line. He has been awesome getting us all the information needed for our claim.
SP
Stephen Pegues
Oct 15, 2025
5.0
Wade was great. Great communication and customer service. Went above and beyond to be minimally invasive. Great job guys I’ll be calling again for septic pumping service.
Roto Rooter handles plumbing, drain cleaning, and septic tank pumping services.
Where is Roto Rooter located?
Roto Rooter is located at 3340 Birmingham State Rte, Montgomery, AL 36108, USA.
What are the business hours of Roto Rooter?
Roto Rooter is open Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
How can I contact Roto Rooter?
You can reach Roto Rooter by phone at +1 334-272-7130 or via email at kylie.tierce@tierceind.com.
What payment options does Roto Rooter accept?
Roto Rooter accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
What is the website for Roto Rooter?
You can find more information at Roto Rooter's website: http://www.rotorooteralabama.com
Is Roto Rooter a family-owned business?
Yes, Roto Rooter is a family owned and operated company, serving since 1964.
Are there other plumbing service providers near Roto Rooter?
Yes, nearby plumbing services include Tierce Plumbing and Septic Tank Services and another Roto Rooter location nearby.
What nearby places could I visit before or after my appointment at Roto Rooter?
You might visit Montgomery Farm and Garden for gardening supplies, or stop by the Marathon gas station and coffee shop for refreshments.
How can nearby automotive service providers be helpful when visiting Roto Rooter?
Nearby automotive services like A-Superior Auto Parts and Truckworx Kenworth can assist if you have vehicle needs while attending your Roto Rooter appointment.