Customers consistently praised the professionalism, knowledge, and friendliness of the technicians.
Timeliness
Many reviews highlighted the prompt arrival and quick service provided by the technicians.
Customer Support
While most feedback was positive regarding service, some customers reported issues with phone support and communication.
Pricing
Several customers noted that the pricing was fair and reasonable, although a few mentioned it could be perceived as high.
CW
Casey Walker
1 day ago
5.0
KC was top notch he got the lines unclogged very professional and great people skills truly a great worker roto rooter is luck to have him on the team.
AT
Alice Townsend
3 days ago
5.0
The service I received from Roto Rooter was excellent. The Service Gentleman was extremely nice and knowledgeable. He was able to help me with my problem.
DC
Don Cook
5 days ago
5.0
Yall are the best and your man is right on top it almost makes it a pleasant experience he is always smiling
JR
Jackie Raborn
Feb 23, 2026
5.0
The technician was polite and got right to work. Handled the problem quickly and completely.
I am very pleased with the work and the technician.
EE
Emmy
Feb 6, 2026
1.0
The woman on the phone did not know what we were talking about, we kept saying we needed a camera run and she kept arguing with us saying they couldn't run a camera, so without us knowing she booked an appointment for them to clean out the line instead. The technician got here then called another technician who could run a camera, and then they told us if anything happened to their camera we would be liable. Waste of time.
Roto Rooter handles plumbing, drain cleaning, and septic tank pumping services.
Where is Roto Rooter located?
Roto Rooter is located at 3340 Birmingham State Rte, Montgomery, AL 36108, USA.
What are the business hours of Roto Rooter?
Roto Rooter is open Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
How can I contact Roto Rooter?
You can reach Roto Rooter by phone at +1 334-272-7130 or via email at kylie.tierce@tierceind.com.
What payment options does Roto Rooter accept?
Roto Rooter accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
What is the website for Roto Rooter?
You can find more information at Roto Rooter's website: http://www.rotorooteralabama.com
Is Roto Rooter a family-owned business?
Yes, Roto Rooter is a family owned and operated company, serving since 1964.
Are there other plumbing service providers near Roto Rooter?
Yes, nearby plumbing services include Tierce Plumbing and Septic Tank Services and another Roto Rooter location nearby.
What nearby places could I visit before or after my appointment at Roto Rooter?
You might visit Montgomery Farm and Garden for gardening supplies, or stop by the Marathon gas station and coffee shop for refreshments.
How can nearby automotive service providers be helpful when visiting Roto Rooter?
Nearby automotive services like A-Superior Auto Parts and Truckworx Kenworth can assist if you have vehicle needs while attending your Roto Rooter appointment.
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