Many customers appreciate the company's commitment to family and community, highlighting their support during difficult times.
Service Quality
Technicians are frequently praised for their professionalism, thoroughness, and ability to explain issues clearly to customers.
Timeliness
The business is noted for prompt responses and timely service, often addressing emergencies quickly.
Pricing Concerns
Some customers expressed dissatisfaction with perceived high repair costs, despite acknowledging the quality of service.
Long-term Relationships
Numerous reviews indicate long-standing customer loyalty, with many clients using the service for over a decade.
SC
Stephen Cato
1 day ago
5.0
They installed a new HVAC system. The three techs were very professional, respectful, and friendly. They took the time to explain the new system so I would know how the operate it. They cleaned up after themselves. I was very happy with the service and am very happy with the new system. I highly recommend these young men and my new system.
JD
Jennifer Dudley
Dec 27, 2025
5.0
Fast and honest
CS
Crystal Steelman
Dec 22, 2025
5.0
They really do care about family and Community they have always went the extra mile to make sure our girls TLC Recovery House are taking care of whether it's their air conditioner needs or showing support during the holidays for Christmas
MB
M R Burroughs
Nov 17, 2025
5.0
Responsive, timely, professional and thorough.
SS
Storyteller
Oct 26, 2025
5.0
Joe East performs maintenance on my HVAC system every 6 months. Some technicians are more thorough than others. For my most recent maintenance visit, Rob not only used an electrical meter to verify my circuit cards, he also cleaned the pine needles from inside my HVAC unit.
Frequently Asked Questions About Joe East One Hour Heating & Air Conditioning
What services does Joe East One Hour Heating & Air Conditioning offer?
They offer HVAC services including air conditioners, ductless systems, evaporator coils, fan coils, gas furnaces, gas line work, heat pumps, oil furnaces, packaged systems, and residential gas line services.
Where is Joe East One Hour Heating & Air Conditioning located?
The business is located at 2011 Poole Dr NW, Huntsville, AL, 35810-3843, USA.
What are the business hours for Joe East One Hour Heating & Air Conditioning?
They are available 24/7 and offer on-call services at all times.
Which HVAC brands does Joe East One Hour Heating & Air Conditioning carry?
They carry Carrier, Puron, and ComfortHeat brands.
What payment options are accepted by Joe East One Hour Heating & Air Conditioning?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Does Joe East One Hour Heating & Air Conditioning provide free estimates?
Yes, they offer free in-home estimates on unit replacements.
How can I contact Joe East One Hour Heating & Air Conditioning?
You can reach them by phone at +1 256-858-7265 or email judy.sexton@onehourair.com.
Are there any places near Joe East One Hour Heating & Air Conditioning where I can get dining options before or after my service?
Yes, nearby dining options include The Dish, an American restaurant and bar, and Lucky 7 11 Clubhouse which also offers bar services.
What nearby services can complement my visit to Joe East One Hour Heating & Air Conditioning?
Nearby services include beauty and hair salons such as Marcc And Company, King Kutz, and 6 Sister's Coiffeur Beauty, allowing you to combine errands or pamper yourself in the area.
Are there any nearby attractions or places of interest around Joe East One Hour Heating & Air Conditioning?
Nearby attractions include the American Indian Museum for arts and entertainment and Dinosaur Den Huntsville amusement park, great for family outings before or after your visit.