Technicians are consistently described as professional, knowledgeable, and courteous.
Timeliness
Many customers appreciated the prompt response and timely service provided by the technicians.
Communication
Customers noted excellent communication throughout the service process, including updates and explanations of work performed.
Pricing Concerns
Several reviews mentioned high pricing for services, with some customers feeling that costs were not competitive or justified.
Quality of Work
Overall, the quality of work performed received positive feedback, with many customers expressing satisfaction with the results.
LC
Lore Calnan
4 days ago
5.0
Had KC come to the house for regular maintenance on the Heating and Cooling. During inspection KC found some concerns. He took his time .. didn't pencil whip the inspection and we proactively were able to stop a possible catastrophic situation. Great job KC. The whole team at Xcalibur are amazing. Fantastic communication from scheduling to deep dive warranty (they got me $$ back from Trane). Thanks to the whole team.
TM
Tom McCarthy
4 days ago
5.0
Once again I am writing a five star review for Xcalibur Services. The repair men showed up on time and after evaluating the service needed, I was advised about what had to be done. I was then told it would take a couple of hours and I was given the price. In a couple of hours the servicing was complete. This company always performs up to my expectations and I am completely confident in their work and expertise. Well done!
DK
Dominique Kenebrew
Nov 12, 2025
1.0
Terrible service. Used them through my home warranty just for the technician to say it was an installation problem. The home warranty would not cover it so I had no choice but to pay $300+ considering i need the kitchen sink due to having a newborn in the home. 2 months later the SAME exact issue occurred. I called them back because they claim to be 24 hours and it should be a warranty fix. So I'm being told they will not be able to come out until the next day with a ridiculous window between the hours of 1-6pm. This is TERRIBLE customer service
DI
Darren Ice
Nov 11, 2025
5.0
Punctual, professional, courteous and knowledgeable. Knew exactly what to do and how to get the problem solved. Was efficient and expedient but still friendly and talked us through what was happening and answered any questions. My "go to" home service.
JB
Jung Bae
Nov 11, 2025
5.0
I had a partial power outage in my basement due to an overloaded breaker. The technician carefully diagnosed the issue and offered a great solution — installing a new breaker and outlet for my electric heater. He explained everything clearly and was very professional and kind. I’m extremely satisfied with the service!
Frequently Asked Questions About Xcalibur Services
What services does Xcalibur Services provide?
Xcalibur Services provides HVAC, Electrical, and Plumbing services.
Where is Xcalibur Services located?
Xcalibur Services is located at 234 Oxmoor Cir, Unit 201, Homewood, AL 35209, USA.
What are the operating hours of Xcalibur Services?
Xcalibur Services is open Monday to Friday from 8:00 AM to 9:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 11:00 AM to 5:00 PM.
How can I contact Xcalibur Services?
You can contact Xcalibur Services by phone at +1 205-346-6997.
Since when has Xcalibur Services been operating?
Xcalibur Services has been operating since 2016.
What category does Xcalibur Services belong to?
Xcalibur Services is classified as an HVAC Contractor.
Are there home improvement stores near Xcalibur Services?
Yes, Miracle Method, a home improvement store, is located nearby Xcalibur Services, which can be convenient for customers seeking additional home renovation resources.
What HVAC service providers are near Xcalibur Services?
Plus One Heating and Air is a nearby HVAC service provider and contractor, which customers might consider for additional HVAC needs.
Are there dining options near Xcalibur Services for customers?
Yes, there are several dining options nearby, including K Shena Gourmet Soul (an American restaurant), Sneaky Pete's (a hot dog restaurant), and Captain D's (a seafood restaurant) where customers can enjoy a meal before or after their visit.
Can Xcalibur Services be found on social media?
Yes, Xcalibur Services has a Facebook page available at https://www.facebook.com/1754143891486637.