About
Plumber
Location
Roto-Rooter Plumbing and Water Cleanup
3125 Hwy 31 S, Decatur, AL
35603, United States
Hours
Reviews
4.7
346 reviews
5 stars
301
4 stars
20
3 stars
8
2 stars1
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.
Timeliness
Many reviews highlight the prompt response times, with technicians often arriving quickly for emergency calls.
Quality of Work
Customers frequently commend the technicians for their effective problem-solving skills and thorough work.
Pricing Concerns
Some customers expressed concerns about pricing, noting that certain services felt overpriced compared to competitors.
Technician Recommendations
Specific technicians, particularly Jose, Bryan, and Clay, received high praise and are frequently recommended by customers.
- AWAngela Wiley5 days ago5.0Our grinder pump wasn’t operating properly so it was cleaned out and up and running within 30 minutes of their arrival.
- LBLana Bowling6 days ago5.0We had a great experience with Roto-Rooter of Decatur, AL. Tiffany was very helpful when we placed a call. She was extremely pleasant on the phone & patient with all of my questions & concerns, then arranged an appointment the same day. I loved how the technician called prior to the appointment time & confirmed our service problems and arrival time. Then we received a text message from the company with a photo of the technician that was coming out to the home with a little bio of him. Very Impressive! It made all feel safe & personable. Bryan Sanford, our technician, was so professional, polite, and extremely knowledgeable. He took his time to explain in detail some concerns with our plumbing needs & thoroughly preformed an inspection to ensure we had everything resolved. We will always use this company should future problems arise.
- WGWanda GriffinNov 17, 20255.0Our Church’s commercial kitchen needed the grease trap cleaned out after prolonged neglect created odors and drainage issues. Your technician helped explain the need for at least annual service of this device to avoid future issues.
- KKKim KingNov 10, 20255.0Bryan was courteous and provided through and efficient service for tank cleanout, answering my questions for upgrades on tank covers and providing an estimate to compare as I make future decisions.
- CEclay eastlackOct 20, 20255.0Outstanding job in the technician jose was exemplary. Would highly recommend if you ever find yourself in need.
Frequently Asked Questions About Roto-Rooter Plumbing and Water Cleanup
What services does Roto-Rooter Plumbing and Water Cleanup offer?
Roto-Rooter Plumbing and Water Cleanup provides professional plumbing and water cleanup services.
Where is Roto-Rooter Plumbing and Water Cleanup located?
It is located at 3125 Hwy 31 S, Suite 300, Decatur, AL 35603, USA.
What are the business hours of Roto-Rooter Plumbing and Water Cleanup?
The business operates 24 hours a day, 7 days a week.
How can I contact Roto-Rooter Plumbing and Water Cleanup?
You can reach them by phone at +1 256-274-6520.
Since when has Roto-Rooter Plumbing and Water Cleanup been established?
The business has been established since 2003.
Does Roto-Rooter Plumbing and Water Cleanup have a Facebook page for reviews and updates?
Yes, you can visit their Facebook page at https://www.facebook.com/RotoRooterDecaturAL/reviews for reviews and updates.
Are there automotive parts and repair shops near Roto-Rooter Plumbing and Water Cleanup?
Yes, nearby automotive-related places include J & L Mobile Home Parts, Quick Lane Tire and Auto Service Center, Pro-Tech Automotive, and Smith Motors LLC, which can be useful if you need vehicle maintenance while visiting the area.
What entertainment options are close to Roto-Rooter Plumbing and Water Cleanup?
Nearby entertainment venues like AMF Bowling Co. and Bowling World offer bowling and lounge activities, which customers might enjoy before or after their visit.
Are there any pet care services near Roto-Rooter Plumbing and Water Cleanup?
Yes, Animal Tracks Veterinary Hospital is located nearby, providing veterinary and pet services for pet owners in the area.
Is Roto-Rooter Plumbing and Water Cleanup open on Sundays?
Yes, the business is open 24/7 every day, including Sundays.