Guarantee Restoration Services was founded in 1974 in Baton Rouge, LA by William "Chunky" and Ellen Folks out of a desire to help others. GRS eventually branched out into water damage emergency services and fire damage clean-up by building relationships with insurance agents and adjusters. Next, we became a general contractor to help rebuild homes after fire damage cleaning was complete. Then, we added air duct cleaning services, which today has become an integral part of maintaining indoor air quality in residential and commercial buildings. Our mission is to serve friends, family and partners by delivering effective solutions, providing honest and dependable services while ensuring continuity for their lives and businesses.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.