Many customers praised the professionalism and courtesy of the technicians, highlighting their knowledge and ability to explain issues clearly.
Customer Service
Several reviews noted excellent customer service, including prompt responses, clear communication, and helpful office staff.
Quality of Work
While many customers were satisfied with the quality of work, a few expressed concerns about incomplete jobs or issues with pricing transparency.
Timeliness
Customers frequently mentioned the promptness of service, with many technicians arriving on time and completing jobs quickly.
Pricing Concerns
Some reviews indicated dissatisfaction with pricing, particularly regarding unexpected charges or perceived high costs for services.
JC
John Cain
2 days ago
5.0
Joseph was smart and professional. Good people that did great work
RJ
Resilient Jo
Feb 23, 2026
5.0
Joseph was very patient and he explained everything to me so that I would be able to under.
MW
MaryJane Williams
Feb 21, 2026
5.0
While here I also asked if they could check why I have low water pressure. They checked several valves and couldn’t determine cause. Said would check with supervisor and get back with me. I supposed that meant next day. But I heard from no one. Water is only a trickle. Need more water pressure now to flush toilets, etc. If can’t be fixed I need at least the pressure I had before. Please be in touch.
JM
James Murray
Feb 2, 2026
1.0
Completely unprofessional I called to get a quote and for someone come out and look at our drainage issue. I wasn't here when they came. And when they did they worked on the line I was not notified nor did they ask forme. The next day they sent a confusing invoice. And was demanding payment for what originally was just suppose to be a quote. Combining through the reviews one comment by this company stated that they give a quote before they start work. Any descent business would. They did not. They didnt break down what they were invoicing and they gave an invoice for over 1000 dollars for clearing a drain. I called spoke to an individual and they argued back and forth ( no customer service you could tell they didnt want repeat business) said that they dont give quotes on the weekends. No one informed me of that so definitely reporting them to the better business bureau.... and good luck
WG
Wayne Gates
Jan 7, 2026
5.0
I have been dealing with Drain Werks on a professional level for over fifteen years as I am in the apartment maintenance field. The service I have received has been outstanding throughout this time. This was an occasion where I needed assistance at my house so I called Dustin to get the particulars on what it would take to remedy my situation. Within a few minutes he explained what it would take to complete the job and gave me a specified time of arrival. Everything went as planned and Blake and Josh could not have been more professional!
KEEP UP THE GREAT WORK GUYS!!
Drain Werks specializes in plumbing and drainage services, serving Central Alabama.
Where is Drain Werks located?
Drain Werks is located at 508 Springdale Road, Birmingham, AL 35217, USA.
What are the regular business hours of Drain Werks?
Drain Werks is open Monday through Friday from 10:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
How can I contact Drain Werks by phone?
You can contact Drain Werks by phone at +1 205-948-9000.
Since when has Drain Werks been operating?
Drain Werks has been in operation since 2015.
Does Drain Werks have a presence on social media?
Yes, Drain Werks has a Facebook page at https://www.facebook.com/2552623914757111.
Are there any appliance stores near Drain Werks?
Yes, Tarrant Appliance Wholesalers, an appliance store, is located nearby which could be convenient for customers needing appliance services along with plumbing.
Where can I find waste management and recycling services near Drain Werks?
Waste Management, providing garbage collection and recycling services, is located near Drain Werks, making it easy for customers to manage waste and recycling needs.
What dining options are available close to Drain Werks?
Oak House Restaurant, an American restaurant, is nearby and could be a good option for a meal before or after your visit to Drain Werks.
Are there any other industrial or construction-related businesses near Drain Werks?
Yes, nearby businesses include Tomlin Excavating and Demolition, American Lumber, and Naff Concrete & Construction, LLC, which might be useful contacts for related construction and industrial needs.
Brand Certified Facts from Drain Werks
Drain Werks partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Syndication Network
Approved business data is pushed to 100+ publishers, including: