About
Drainage Service
Location
Hours
Reviews
4.8
233 reviews
5 stars
218
4 stars
4
3 stars3
2 stars3
1 star
5
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and knowledge of the technicians, highlighting their courteous behavior and thorough explanations of the work performed.
Timeliness
Many reviews noted the prompt response times and quick service, with technicians often arriving on the same day as the call.
Customer Service
Overall, customers reported excellent customer service, from the initial booking process to the follow-up communication, contributing to a positive experience.
Pricing
While most customers found the pricing reasonable, a few expressed concerns about the cost of services, suggesting that some felt the value did not meet their expectations.
Quality of Work
The majority of reviews reflected satisfaction with the quality of work performed, although there were isolated incidents where customers felt the job was incomplete.
- WGWayne Gates5 days ago5.0I have been dealing with Drain Werks on a professional level for over fifteen years as I am in the apartment maintenance field. The service I have received has been outstanding throughout this time. This was an occasion where I needed assistance at my house so I called Dustin to get the particulars on what it would take to remedy my situation. Within a few minutes he explained what it would take to complete the job and gave me a specified time of arrival. Everything went as planned and Blake and Josh could not have been more professional! KEEP UP THE GREAT WORK GUYS!!
- TGTerri GordonOct 28, 20255.0Drainwerks be on top of their game!! They are prompt and professional.. my guy Chance gets it done every time!!😊 Great company!
- KLKatie LinesOct 20, 20255.0I had a great experience with Joshua! He was able to identify multiple issues with our plumbing, explain them appropriately, and fix them timely. I would use Drain Werks again for any plumbing issues!
- BFbama fanAug 15, 20255.0Tech did a great job, no issues with him, however, I was supposed to receive a quote within a couple of days after he left and it’s been a few days and haven’t received one
- SBSouthernBelle BornNBredFeb 22, 20245.0I have had plumbing issues for years, that have become so much worse over the last month. I decided to call Drain Werks, based on their reviews. I thought it was a clogged vent pipe. He knew EXACTLY what it was, based on what I told him. But, he checked the vent pipes anyway. It was exactly what he thought. Clogged toilet line. Snaked the line, didn't work. He jetted the lines,CLEARED! and it's WORTH EVERY PENNY! THANK YOU DRAIN WERKS! If you have plumbing problems, CALL DRAIN WERKS! Professional, Friendly, Timely, and solved my plumbing issues! A satisfied customer, Jessica Frye (and Family)
Frequently Asked Questions About Drain Werks
What services does Drain Werks specialize in?
Drain Werks specializes in plumbing and drainage services, serving Central Alabama.
Where is Drain Werks located?
Drain Werks is located at 508 Springdale Road, Birmingham, AL 35217, USA.
What are the regular business hours of Drain Werks?
Drain Werks is open Monday through Friday from 10:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
How can I contact Drain Werks by phone?
You can contact Drain Werks by phone at +1 205-948-9000.
Since when has Drain Werks been operating?
Drain Werks has been in operation since 2015.
Does Drain Werks have a presence on social media?
Yes, Drain Werks has a Facebook page at https://www.facebook.com/2552623914757111.
Are there any appliance stores near Drain Werks?
Yes, Tarrant Appliance Wholesalers, an appliance store, is located nearby which could be convenient for customers needing appliance services along with plumbing.
Where can I find waste management and recycling services near Drain Werks?
Waste Management, providing garbage collection and recycling services, is located near Drain Werks, making it easy for customers to manage waste and recycling needs.
What dining options are available close to Drain Werks?
Oak House Restaurant, an American restaurant, is nearby and could be a good option for a meal before or after your visit to Drain Werks.
Are there any other industrial or construction-related businesses near Drain Werks?
Yes, nearby businesses include Tomlin Excavating and Demolition, American Lumber, and Naff Concrete & Construction, LLC, which might be useful contacts for related construction and industrial needs.