About
HVAC Contractor
Autumn Air Home Services is a Birmingham AL-based HVAC family-owned company. We specialize in A/C Repair, A/C Replacement, and Air Conditioning Maintenance. We do service both residential and commercial accounts We guarantee an Honest, Effective, and Quality service that you deserve. Each certified tech will make it their first priority to create solutions to your home's heating and air- conditioning needs. We have a dedicated team of HVAC technicians who are committed to making your experience hassle-free. All of our team members have a passion for servicing your home properly.
Location
Autumn Air Home Services
2010 Old Montgomery Highway, Birmingham, AL
35244, United States
Hours
Reviews
4.9
911 reviews
5 stars
864
4 stars
16
3 stars4
2 stars4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians are consistently described as knowledgeable, professional, and courteous, providing thorough explanations and effective solutions.
Customer Experience
Many customers appreciate the promptness and attentiveness of the staff, highlighting their willingness to go above and beyond to ensure satisfaction.
Communication
While most reviews praise the communication skills of technicians, there are notable instances of poor communication from management regarding warranty issues.
Pricing
Customers generally find the pricing fair, although there are concerns about high repair costs and warranty enforcement.
Mixed Feedback
While many reviews are positive, there are significant complaints regarding trust and service quality, particularly related to warranty claims and repair recommendations.
- JBJonathan Bowling3 days ago5.0Autumn Air was very wonderful and communication hundred percent transparent. Preston did a fantastic job an was open an honest with the issue regarding the unit part replacing with the air conditioner.
- FEFreda EarnestNov 13, 20255.0Anthony Butler checked my heating system today and he is an awesome young man. He was very knowledgeable and super nice. Out of 1-10 I give him a 10.
- PGPamela GarrettNov 10, 20255.0Preston. Was very courteous, kind , and patient. Very professional , making sure we understood all the details of the service that was neended and how it could be rectified.
- RMRob MorseNov 7, 20255.0Autumn Air’s service technicians are exceptionally knowledgeable and professional. I have several HVAC systems and Autumn Air puts my mind as ease knowing any issue will be resolved and reasonably priced. Autumn Air does such good work, I’m making plans to have them service some plumbing needs as well…flush hot water heater, replace shutoff valves, and such. I’m also considering a surge protector for the entire house.
- JBJosh BodifordOct 23, 20252.0We had them come out, they were prompt with getting there. We got quotes for repair and replacement. We decided on replacing due to the age of our unit. We also had to have new ducts ran as well as registers cut to be larger in our hardwoods to accommodate the airflow needs. The guy that did the sales side was top notch and extremely professional. That being said there was an error made when cutting one of our register holes larger in our hardwoods. They didn’t check the joist location before cutting and ended up cutting right on top of one. The repair took weeks to get done and it does not look good nor was it correct. They replaced the piece of wood but didn’t even it out or put clear on it. It literally has a lip from where it wasn’t sanded at all. This after weeks of back and forth to get it repaired. Also we paid for register covers for the new size and they ordered us wall covers which do not hold up under being walked on. They are all caving in from normal foot traffic. I said this to the manager and he said they aren’t replacing them. I will say the ac unit works great. It should for the money spent. New 3 ton unit/handler Cartridge filter added Air scrubber New duct work under the house Additional return added New registers cut to be larger 24k My advice is do not release the funds before you are happy with the work. I will be paying out of pocket to have the floor fixed correctly as well as buying new register covers for the main area again.
Frequently Asked Questions About Autumn Air Home Services
What services does Autumn Air Home Services provide?
Autumn Air Home Services specializes in A/C repair, A/C replacement, and air conditioning maintenance for both residential and commercial accounts.
Where is Autumn Air Home Services located?
They are located at 2010 Old Montgomery Highway, Birmingham, AL 35244, USA.
What are the business hours for Autumn Air Home Services?
They are open Monday through Saturday from 7:00 AM to 8:00 PM, and on Sundays from 9:00 AM to 4:00 PM.
Is Autumn Air Home Services a family-owned business?
Yes, Autumn Air Home Services is a family-owned HVAC company based in Birmingham, Alabama.
How can I contact Autumn Air Home Services?
You can reach them by phone at +1 205-800-3400.
When was Autumn Air Home Services established?
The business was established in 2016.
What can customers expect regarding service quality at Autumn Air Home Services?
Customers can expect honest, effective, and quality service from certified technicians who prioritize creating solutions for home heating and air conditioning needs.
How might I find Autumn Air Home Services when traveling via nearby landmarks or businesses?
Autumn Air Home Services is near TIME MACHINE (watch store), Pet Stop Pet Fence Systems, and several dental offices like John David Shepherd. These nearby places can help you locate the business easily along Old Montgomery Highway.
Are there any pet-related services near Autumn Air Home Services that customers might find useful?
Yes, nearby there is Pet Stop Pet Fence Systems and PET STOP® Pet Fence Systems of Alabama, both offering pet fence sales and services, which could be convenient for pet owners visiting Autumn Air.
What local amenities can I visit near Autumn Air Home Services before or after my appointment?
Nearby amenities include Riverchase Community Church, Birmingham’s Magic City Prime Meats, Plaza Cleaners laundry services, and Foliage Down South for landscaping and gifts, providing convenient options for errands or leisure.