Business Details
About
Window Installation ServiceAuto Glass ShopHandyman
Alabama GlasTek offers quality, reliable auto glass replacement and windshield repair services to the communities surrounding Birmingham, Alabama. Each auto glass technician trains continuously to stay up-to-date on all the latest glass styles and vehicle types to ensure a perfect installation every time. Plus, all work is guaranteed for as long as you own your vehicle.
Location
Hours
Reviews
4.6
181 reviews
5 stars
151
4 stars
13
3 stars2
2 stars
4
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and accommodating staff, highlighting exceptional service and a welcoming atmosphere.
Speed of Service
Many reviews noted the quick turnaround time for repairs, often completed in under an hour.
Pricing
The business is recognized for offering competitive and reasonable prices, often better than larger competitors.
Quality of Work
Overall, customers expressed satisfaction with the quality of the glass work and installations, although there were some isolated complaints regarding specific jobs.
Communication
While most reviews praised communication, a few customers reported issues with updates and coordination.
- ARAtwood (Trey) RushNov 14, 20255.0Super friendly and fun crew. Transparent about services and costs with honest work. Great customer service, they even gave me the right questions to ask other shops when I was calling around for windshield replacement quotes before I ultimately settled on them.
- TTthedon333Nov 12, 20251.0Tried to get my rock chip repaired with these guys because Safelite is charging too much. When I called someone would answer and tell me I would have to come when a technician is available. I called the next day and was told the same thing. I asked to schedule appointment but I was just told there’s no technicians available except for 8-11am maybe and I would have to call 20 minutes beforehand to see if a technician is available. So I’m being told to work around their schedule because I’m not important enough? I was able to schedule appointment online with Safelite no issue it was worth the extra money. I refuse to beg a company to do work for me a PAYING customer. Horrible customer service not even sure you can call it customer service they sure know how to make you feel unimportant, would not recommend to anyone.
- KBKrista BaileyNov 7, 20255.0Alabama GlasTek is the best! This is probably the third time I've needed a windshield repair/replace and the first time I've used them and it blew me away how easy they made everything compared to my prior experience with other companies. I got a call immediately after filing my glass claim with my insurance, she was able to confirm on the call that the windshield I needed was in stock, got me scheduled for the next day, and then they had it ready sooner than I expected. So friendly, extremely competent, and hospitable - everything you could hope for from any kind of business!
- DBDana BiddyNov 3, 20255.0I had a rock hit my windshield and had to have the entire front windshield replaced about 3 months ago. Just a few days ago another rock hit my windshield fortunately it could just be repaired. It was half the amount Saflite was charging. The receptionist at GlasTek is awesome. She is always very friendly and accommodating. I was in and out the same day I called in less than 30 minutes. Highly recommend.
- PMPeggy McCluggageOct 13, 20255.0Highly recommend this place! I made an appointment for a windshield replacement, and I was seen on time with quick, friendly service. Staff was super attentive and went over all the details of caring for my windshield and their warranty.
Frequently Asked Questions About Alabama GlasTek
What services does Alabama GlasTek offer?
Alabama GlasTek provides quality and reliable auto glass replacement and windshield repair services to communities around Birmingham, Alabama.
Where is Alabama GlasTek located?
Alabama GlasTek is located at 725 Gadsden Hwy, Birmingham, AL 35235, USA.
What are the business hours for Alabama GlasTek?
Alabama GlasTek is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is the work done by Alabama GlasTek guaranteed?
Yes, all work performed by Alabama GlasTek is guaranteed for as long as you own your vehicle.
How can I contact Alabama GlasTek?
You can reach Alabama GlasTek by phone at +1 205-592-4527 or via email at bill@alabamaglastek.com.
When was Alabama GlasTek established?
Alabama GlasTek was established in 2011.
What types of professionals work at Alabama GlasTek?
Each auto glass technician at Alabama GlasTek continuously trains to stay up-to-date on all latest glass styles and vehicle types to ensure perfect installation.
What nearby places can I visit around Alabama GlasTek?
Nearby you can visit Iron City Billiards, a pool and bar venue, and the Elks Lodge, which offers community and social services.
Is there a medical facility near Alabama GlasTek for health-related emergencies?
Yes, Birmingham Minimally Invasive Surgery and Eastside Mental Health Center are nearby medical facilities that provide surgery and mental health services.
Are there any transport or insurance services close to Alabama GlasTek that could help customers?
Barnes Insurance offers auto insurance nearby, which could assist customers with their vehicle glass insurance needs.