For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
This place is amazing and I’ll probably never go back to Home Depot. The people here are knowledgeable and helpful. Especially Glen. Walked me through my entire bathroom remodel without scoffing that I was a girl and in over my head. Gave me so much confidence!
FF
Fred Flintstone
Feb 19, 2025
1.0
Terrible customer service. Cannot reach anyone by phone without complex process of transfers. How do these clowns stay in business? I guess they sell mostly to contractors as they seem highly disinterested in individual customers.
CH
cody hill
Aug 21, 2024
5.0
Ferguson plumbing supply in Auburn, AL has fantastic customer service with an amazing staff! The front staff went out of their way to find the right part I needed, and have it delivered to my house. 5 star service!
Frequently Asked Questions About Ferguson Plumbing Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson Plumbing Supply offer?
Ferguson Plumbing Supply provides quality plumbing products, tools, repair parts, operation supplies, and bathroom fixtures for professional plumbing contractors, specializing in both service calls and new construction plumbing.
What are the regular business hours for Ferguson Plumbing Supply in Auburn, AL?
The store is open Monday through Friday from 7:00 a.m. to 4:00 p.m., and closed on Saturdays and Sundays.
How can I get after-hours emergency service or commercial water heater delivery?
For after-hours emergency service and commercial water heater delivery, please call (800) 217-9480.
Does Ferguson Plumbing Supply offer delivery and pickup options?
Yes, Ferguson offers delivery, in-store pickup, and curbside pickup options. Same-day delivery is not available.
How can I contact Ferguson Plumbing Supply for customer support regarding ferguson.com?
You can contact customer support by calling 888-222-1785 or emailing customer.support@ferguson.com, available Monday through Friday, 8 a.m. to 8 p.m. EST.
What payment methods does Ferguson Plumbing Supply accept on ferguson.com?
Ferguson accepts Visa, Mastercard, and American Express credit cards for purchases on ferguson.com.
Does Ferguson Plumbing Supply offer commercial financing?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants on ferguson.com.
What nearby places can customers visit before or after shopping at Ferguson Plumbing Supply?
Customers can visit nearby Ferguson Bath, Kitchen & Lighting Gallery for appliance and lighting needs or The Barbers' Lounge for grooming services.
How can visiting nearby businesses like J Roarke Plumbing Co or American Pipe & Supply benefit Ferguson Plumbing Supply customers?
Customers can coordinate with local plumbing contractors like J Roarke Plumbing Co and obtain additional hardware or plumbing supplies from American Pipe & Supply, enhancing their project resources.
Are there services like HVAC or cleaning available near Ferguson Plumbing Supply that contractors might find useful?
Yes, nearby businesses such as AAIR Inc, Aair Inc, and Oasis Heating and Air LLC offer HVAC services, and Expert Cleaning Concepts Inc. provides cleaning services, which can support contractors’ broader project needs.