Business Details
About
Air Conditioning ContractorGas Line ContractorHeating ContractorAir Duct Cleaning Service
Don Carter Heating & Cooling provides HVAC maintenance, repair, ductwork, installation, and 24-hour service to the Athens, AL area.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.9
149 reviews
5 stars
140
4 stars
4
3 stars1
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the technicians for being professional, knowledgeable, and courteous during service visits.
Prompt Service
Many reviews highlighted the quick response times and prompt scheduling for service appointments, often addressing urgent issues swiftly.
Quality Work
The quality of work performed, including installations and repairs, received high marks, with customers noting thoroughness and attention to detail.
Customer Satisfaction
Overall customer satisfaction was high, with numerous recommendations and long-term loyalty from clients who have used the service for many years.
Maintenance Plans
Customers appreciated the value of the maintenance plans offered, which helped keep their HVAC systems running efficiently and prevented larger issues.
- JSJohn SaariDec 17, 20255.0Don Carter heating and Cooling gave us an appointment the day after our heater broke. The technician did a great job doing our HVAC maintenance and repair. Did not take him long to understand what the problem was and then repair it.
- JPJames PateDec 9, 20255.0Collin is a very meticulous worker. He is not only pleasant to work with, but he is also very knowledgeable and detail oriented. He didn't "just go through the motions" on the job, he was actually interested in doing the job correctly. I don't like to put the money out each year, but it is better to perform preventative maintenance on the units to keep them in tip top shape and having someone I trust to perform that service is invaluable. I would recommend this company for all of my HVAC needs.
- JGJesse GibsonDec 2, 20255.0Justin with Don Carter definitely saved the day. He was able to get the heat back on right before freezing temps! He was extremely professional, knowledgeable and efficient. I’d highly recommend!
- DRDina ReedDec 1, 20255.0Although I had never used Don Carter’s services, I walked into the office with some questions, and Ian was extremely helpful and knowledgeable. I scheduled service with them and they were prompt in scheduling, and prompt when performing the service. Everyone was super friendly, helpful, and the service cost were reasonable. I highly recommend and I will be using them in the future!
- PLPenne LaubenthalNov 21, 20255.0Highly recommend Don Carter Heating and Cooling . I purchased my HVAC system from them and they have been repairing and maintaining it for 20 years.
Frequently Asked Questions About Don Carter Heating & Cooling
What services does Don Carter Heating & Cooling offer?
Don Carter Heating & Cooling provides HVAC maintenance, repair, ductwork, installation, and 24-hour service in the Athens, AL area.
What are the regular business hours for Don Carter Heating & Cooling?
The business operates Monday to Thursday from 7:30 AM to 4:30 PM, and Friday from 7:30 AM to 4:00 PM. It is closed on Saturdays and Sundays.
Is 24/7 emergency service available at Don Carter Heating & Cooling?
Yes, they offer 24/7 service availability for urgent heating and cooling needs.
Where is Don Carter Heating & Cooling located?
It is located at 24185 US Hwy 72 E, Athens, AL 35613, United States.
What payment options are accepted by Don Carter Heating & Cooling?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Does Don Carter Heating & Cooling have wheelchair accessible facilities?
Yes, they have wheelchair accessible entrances, seating, and restrooms available.
Does Don Carter Heating & Cooling require appointments for services?
Yes, appointments are required for their services.
Which nearby automotive services can customers visit along with Don Carter Heating & Cooling?
Customers can visit nearby places like Fastlane Motor Sales, Next Level Automotive for car detailing and car washes, Easlic Auto Sales, Suski's Auto Sales, and Jimmy Smith Buick-GMC for car buying or automotive repairs.
Are there local contractors and restoration services near Don Carter Heating & Cooling?
Yes, nearby contractors include A+ Water & Fire Restoration and Comfort Masters of North Alabama, providing complementary services in plumbing, damage restoration, and HVAC.
What local attractions or services might customers want to explore near Don Carter Heating & Cooling?
Customers might consider visiting Isom's Orchard for fresh produce, Onyx Cheerleading and Gymnastics for fitness activities, or local businesses like RAW Prntz for printing services after their HVAC service.