Business Details
About
Equipment Rental AgencySunbelt Rentals
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Anniston to get help with all of your equipment rental needs today!
Location
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25 reviews
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- SGStacie GardnerNov 27, 20255.0Didn't even realize this gem was here in town!
- PBpamela byarsAug 11, 20191.0This place was a joke as I spent over $1500.00 to rent a backhoe for a week used it for 2 days blew a hydraulic hose upon calling on Wednesday afternoon after hours going to get a number for after hours help was transferred to their emergency line by pushing the number Indictated for help during after hours operations was not able to transfer when ask to enter another number on the keypad it just kept repeating the same message so the following day was 4th of july and the store was closed so when I called them in Friday mor ing to tell them of the issues I had had the previous 2 days was told by a very rude lady I should have called their after hours help line in which I had tried but she wasnt even trying to hear how their system wasnt working finally just ask that they send someone out to repair the equipment in which they did my husband had multiple drs appts. That day and was unable to operate the equipment on that day. We had other plans for early Saturday morning with the project we were working on that didnt involve the use of the equipment we had rented upon starting the equipment back up around 2 on Saturday afternoon discovered the leak had not been fixed and began again calling the after hours help line in which still did not work I co tuned to try to call the number to the location I which I rented the equipment from after an hour and a half of trying to contact the help line foe the location I rented from I finally called another location and was able to get someone on the line who was able to contact ao.eone with the location I rented from who returned my call and instead of them sending someone that afternoon because it was only an hour before they would bo longer send someone before the next day they would not send anyone that day so had to wait til Sunday morning when the repair man came out Sunday morning was still unable to properly repair the hydraulic line but just told us to make sure we kept it full of fluid and we could continue to use it for the rest of the day. 40 gals of hydraulic fluid later it still would not dig the dirt we needed dug so we just gave up. Was not offered any kind of discount on the rental or even an apology for the fact that we rented a machine for a week and I only got 2 days worth of work.out of it. Will never reccomend this place to anyone else or ever do business with them again. One would think a big place like this would have better customer service than this.
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool from Sunbelt Rentals?
You need a driver’s license or government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required. You can also apply for a Commercial Credit account online for more financial flexibility.
Is a deposit required when making a reservation at Sunbelt Rentals?
No deposit is required for customers without a line of credit, but payment information is needed. Credit customers will have a deposit held until rental equipment is returned. Rapid Return rates may apply for quick returns within 4 hours.
Can I extend the rental period if I need equipment longer?
Yes, you can contact the branch where you rented the equipment to extend the rental. Additional charges will be added to your contract and credit card accordingly.
Can I return rented equipment at a different Sunbelt Rentals location?
Typically, equipment should be returned to the same location, but if you need to return it elsewhere, contact your rental store beforehand for guidance and assistance.
Does Sunbelt Rentals offer equipment delivery to my location?
Yes, delivery is available for a reasonable fee based on equipment type and distance. You can select delivery options during reservation and provide instructions for coordination.
What should I do if a tool breaks while I am renting it?
Contact your rental branch or use the Equipment Detail page to request service or a replacement. Consider purchasing the Rental Protection Plan (RPP) at the start of your rental for damage protection.
Where is Sunbelt Rentals located in Anniston and what are its hours?
Sunbelt Rentals is located at 60 Airgas Dr, Anniston, AL 36207, USA. They are open Monday through Friday from 7:00 AM to 5:00 PM and closed on weekends.
What services and equipment does Sunbelt Rentals offer?
Sunbelt Rentals offers equipment such as aerial work platforms, air compressors, earthmoving equipment, forklifts, generators, landscaping and lawn equipment, pressure washers, welders, and more with 24/7 support.
Are there any nearby places of interest that can help me find Sunbelt Rentals?
Yes, nearby places include Airgas Store (welding supply), Industrial Tooling and Supply, and Fastenal Fulfillment Center, which are industrial and supply businesses helping orient you to the area around Sunbelt Rentals.
What nearby services could be useful if I’m visiting Sunbelt Rentals?
Nearby real estate agents like Gina Kiker and companies such as Winsupply of Anniston offer home improvement and property services, which you might find useful before or after renting equipment at Sunbelt Rentals.