Business Details
About
Equipment Rental AgencyConstruction Equipment Rental Service
Location
Hours
Reviews
4.2
73 reviews
5 stars
49
4 stars
10
3 stars
2
2 stars
3
1 star
9
- TWTim WarnerNov 12, 20254.0Variety of parts and equipment and good prices
- RFRon FarnsworthSep 13, 20255.0I love the professionalism, the knowledge, and the service!
- CLChantel LillardAug 12, 20251.0horrible customer service. spent $63 sharpening chainsaw chains here, when we got them back, they were just as dull as when we brought them in, most of the teeth had zero bite to them still. Had to hand sharpen to finish the job. They refused to resharpen all but 1 of the chains, and did not give me a refund. Will be taking our business elsewhere
- GGGavin GaffneyAug 9, 20251.0Terrible job sharpening chainsaw chains and even worse customer service. Will never go back and reccomend you find someone who know what they're doing.
- RARich AshleyAug 6, 20251.0Truck driver cut me off needs to read how to merge in traffic
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What identification and payment methods are required to rent a tool at Sunbelt Rentals?
You need a driver's license or government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required, but you can apply for a Commercial Credit account online for increased financial flexibility.
Is a deposit required when making a reservation at Sunbelt Rentals?
No deposit is required for customers without a line of credit; payment information is collected at reservation but the card is charged only at pickup. Credit customers have a deposit secured until equipment is returned and the contract closed.
Can I rent equipment for longer than originally planned at Sunbelt Rentals?
Yes, contact the branch to extend your rental. Additional time and charges will be added to your contract and charged to your credit card accordingly.
Can I return my rented equipment to any Sunbelt Rentals location?
Typically, equipment should be returned to the same location where it was rented. For returns to a different location, contact your original rental store for assistance.
Does Sunbelt Rentals offer equipment delivery to my location?
Yes, delivery is available for a reasonable fee. During reservation, select the delivery option and specify drop-off details. Delivery and pickup fees will be reflected in your invoice if you have a commercial credit account.
What should I do if a rented tool stops working while I am using it?
Request service through the Equipment Detail page in your reservation or contact the branch. Sunbelt Rentals can arrange repair steps or a replacement. Rental Protection Plan is available for damage coverage.
Where is Sunbelt Rentals located and what are its hours of operation?
Sunbelt Rentals is located at 1111 Glenn Hwy, Palmer, AK 99645, USA. It is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Which nearby dining options can I visit when renting equipment from Sunbelt Rentals in Palmer?
Nearby options include Taco Bell and Wendy's for quick fast food, Spruce Tip Cafe for casual dining, and Streetcar To Alaska food truck for convenient meals before or after your visit.
Are there any recreational spots near Sunbelt Rentals where I can relax after renting equipment?
Yes, Amoosement Park offers amusement attractions, and Matanuska Glacier - Glacier View is a nearby natural park and mountain area perfect for outdoor activities.
Which nearby services and stores could complement my rental experience at Sunbelt Rentals?
Nearby services include Valley Insurance Services for insurance needs, O'Reilly Auto Parts for automotive supplies, and Blue Rhino Propane Exchange for propane refills, providing convenience during your project.