Business Details
About
Plumbing Supply StoreSeptic System ServicePump SupplierSewer Cleaning Company
Blocked plumbing and septic systems are no match for Bigfoot Pumping & Thawing. A locally owned family business in North Pole, AK, Big Foot Pumping & Thawing has over 25 years of experience providing annual, seasonal and emergency plumbing services to residents of interior Alaska. Services include general plumbing, septic tank maintenance, drain cleaning, water jetting, snaking, toilet repair and pipe thawing. Since plumbing emergencies happen around the clock, Bigfoot Pumping & Thawing is available 24/7 for urgent calls.
Whether you need a septic inspection or just have a clogged toilet, no job is too small. Call Bigfoot Pumping & Thawing at 907-488-9855 to set up an estimate right now.
Location
Bigfoot Pumping & Thawing
2609 South Goldenrod Circle, North Pole, AK
99705, United States
Hours
Reviews
3.0
83 reviews
5 stars
38
4 stars1
3 stars
2
2 stars
3
1 star
39
- GWGraham WardNov 6, 20255.0Big Foot cleaned my sewer line the same day I called and did a great job. They were prompt, courteous, and efficient and their price was less than I expected.
- TFThe Colby FamilyNov 4, 20251.0Honestly, terrible experience. Do not recommend. They have their story and I have mine. This cargo strap was a temporary solution until they could charge me $250 an hour to “rescue” our basket around the lift pump. It was two weeks, visits without any knock on the door, they called to say they were going to visit but waited until the system was fully again. It just wasn’t professional at all. Good luck with your business, I’ll be posting on all our neighborhood pages. I hope people read these to avoid you.
- MBMalachi BerrySep 14, 20254.0They came out pumped my outhouse in did a quick and nice job only suggestion is the man I spoke to on the phone needs to work on his costumer service skills the woman I spoke to was great.
- IGIvan GyaurskiAug 24, 20251.0I am not sure what smells worse- backed up main sewer line or these guy's customer service, but I am leaning towards the latter. I called on Friday, telling them that I needed urgent service, the lady was uninterested and unprofessional on the phone, but assured me that they will come as soon as they can and it should be the same day. Well they never came or called back after all the calls and voicemail left. Just left me waiting while the sewer was filling my basement. Great folks. They should just have said that they won't come and not waste my time and making my problem way worse. Needless to say, I don't recommend that so called "business".
- GLGroundhogs LLCNov 19, 20205.0Once again they provided excellent service! Thank You!
Frequently Asked Questions About Bigfoot Pumping & Thawing
What services does Bigfoot Pumping & Thawing provide?
Bigfoot Pumping & Thawing offers septic pumping, thawing of water and sewer lines, steam thawing, sewer line jetting and snaking, video inspection of sewer lines, and general plumbing services.
What are the business hours of Bigfoot Pumping & Thawing?
They are open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
How can I contact Bigfoot Pumping & Thawing for service or estimates?
You can call them at 907-488-9855 or email bigfoot@acsalaska.net to set up an estimate or request services.
Where is Bigfoot Pumping & Thawing located?
They are located at 2609 South Goldenrod Circle, North Pole, AK 99705.
Does Bigfoot Pumping & Thawing handle emergency plumbing calls?
Yes, they offer 24/7 availability for urgent plumbing emergencies.
What payment options are accepted at Bigfoot Pumping & Thawing?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Which areas does Bigfoot Pumping & Thawing serve?
They serve residents in interior Alaska including North Pole, Fairbanks, Downtown North Pole, Downtown Fairbanks, University of Alaska at Fairbanks, Nenana, Anderson, Healy, Southeast Fairbanks, and Fairbanks North Star.
How can the nearby lodge Northern Lights Getaway be useful for customers visiting Bigfoot Pumping & Thawing?
Customers visiting Bigfoot Pumping & Thawing from out of town can stay at Northern Lights Getaway, a nearby lodge, providing convenient accommodation options close to the business.
Are there any nearby resources for construction or building supplies near Bigfoot Pumping & Thawing?
Yes, RDM Sanders, Inc., a building supply store, and Alaska Stone & Precast, Inc., a masonry and construction contractor, are located nearby and can support customers' building or plumbing-related projects.
What community or religious organizations are near Bigfoot Pumping & Thawing that customers might visit?
Nearby religious organizations include North Pole Church of the Nazarene, Living Waters Fellowship North Pole AK, and Church At North Pole, which may be of interest for community engagement or support.