Swan Well & Pump Service

Reviews

• BO

  Bob Oxnard

  Apr 21, 2025
  5.0
  Came out the within a couple days of getting message. Assessed what might be problem over phone and was correct. Gave ball park price over phone. Came out and got right to work. Knows area well issues and histories due to long time family business. Offered many options based on pipe condition and pump condition. No pressure. kind and charged below what he estimated which was great. Appreciated their honest work and tipped.
• JL

  Jeremy Lupin

  Apr 9, 2025
  5.0
  As a company in water treatment. When it comes to a recommendation for a Well company, Swan is always the top of the list. We have recommended hundreds to them and have only received positive feedback. Professional, knowledgeable, at a great price . Thanks John
• JB

  Jaron Birkey

  Jul 22, 2023
  1.0
  Was not pleased at all. We had no water and when John came out to take a look he said we should "just move" or spend tens of thousands of dollars to put in a holding tank and then proceeded to replace a part that didn't need fixing which caused my yard to flood and then left. Called Altrol and they had the problem fixed in a few hours for less than a fraction of what it would have cost me to put in a tank
• BM

  Brick McMann

  Mar 16, 2023
  5.0
  I can’t say enough about the great experience I had going with John. Very down to earth, honest, hard working professional. He told me that he started out with his father and eventually took over the business, which was easy to believe with the amount of knowledge he gave me. My pump had been slowly getting weaker due to a hole in the line and I had scheduled him to come change out the pump. A day later my pump actually went out and he readjusted his schedule to come out the next morning. He changed it out quickly and at a 1/3 of the price some of the other big name companies were going to charge me. Again, thank you John!
• JW

  John Wallingford

  Jan 29, 2023
  5.0
  I can honestly HIGHLY recommend John (Swan Well & Pump). It's January in Fairbanks and he came immediately to install a new well pump for my house. He was fast, efficient and extremely knowledgeable. Even with all that going for him, he didn't feel the need to gouge us on the cost. He also didn't just leave when his job was done. He took the time to explain how the system works so that I had a better understanding of what to look for in the future. As if that wasn't enough, I called him a few days later about a concern I had, and he came out right away and addressed the issue, taught me some more and charged me NOTHING for it. Thank you John for the exceptional service and for being such a great person.

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