Business Details
About
Flooring Store
Westvalley Carpet & Flooring is conveniently located in Calgary, Alberta with three locations in North & South Calgary. Our store staff has over 9 decades of professional experience in design & floor coverings. Furthermore, we specialize in both commercial & residential jobs, we offer free estimates, a shop-at-home service and a wide range of inventory. We provide many choices that allow you to express your personal style for every room in your home, or area in your business. We are partnered with Mohawk Industries as Calgary's exclusive Mohawk Floorscapes Dealer, & were recently awarded Retailer of the Year for Canada.
Location
Hours
Reviews
4.9
345 reviews
5 stars
325
4 stars
9
3 stars2
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the knowledgeable and friendly staff, particularly mentioning sales representatives like Zach and Cory for their exceptional service.
Installation Quality
The installation teams received high marks for their professionalism, attention to detail, and efficiency, with many customers expressing satisfaction with the final results.
Communication
While most reviews highlighted excellent communication throughout the process, a few customers noted challenges in follow-up and scheduling.
Product Quality
Customers expressed satisfaction with the quality of flooring products, including carpet and vinyl, often mentioning the variety and suitability for their needs.
Overall Experience
The majority of reviews reflected a positive overall experience, with many customers recommending West Valley for flooring projects.
- MFMeagan FidykDec 13, 20255.0We are absolutely thrilled with our new hardwood floors! The quality is excellent, and the entire experience was great from start to finish. We worked with Cory at West Valley as our sales rep, and he was fantastic, knowledgeable, responsive, and easy to work with throughout the whole process. He sent Mike and his apprentice to do the install, and they did an amazing job. The project was completed in just 3 days, and everything looks incredible. Very friendly, professional team all around. Highly recommend!
- BDBrodie DuczekDec 9, 20255.0Tim Dickson was very helpful as always. We had the pleasure of working with Tim in our old house and he was so helpful picking flooring and giving advice. We will never go to another company always such a great relief having trustworthy company and experienced installers. Highly recommend going through Tim for your flooring needs !
- KFKrum FilipovNov 29, 20255.0I recently had the pleasure of working with West Valley Carpet and Flooring, and the entire experience was outstanding from start to finish. Zack, the sales representative, was extremely knowledgeable, patient, and honest. He helped me choose the perfect flooring for my home, explained all the options clearly, and never pressured me into anything. His customer service was top-notch, and he made the process smooth and stress-free. The installation was done by Luk, and his workmanship was exceptional. He arrived on time, worked efficiently, and paid great attention to detail. The finishing is flawless, and he treated my home with respect—clean, tidy, and very professional. The combination of Zack’s excellent service and Luk’s expert installation made the whole project a great experience. I’m extremely happy with the final results, and I would absolutely recommend West Valley Carpet and Flooring to anyone looking for quality products and outstanding service. Thank you, Zack and Luk! Krum
- KKKevin KosowanNov 22, 20255.0We had Westvalley come in and change out our carpet on our entire second floor, and stairs. This included ripping out the old carpet, installing new underlay and new carpet. Mahmoud did a great job, he was very friendly, professional and completed everything in under two days! We were very impressed and love the feel and look of the new carpet.
- AKAnna KosowanNov 22, 20255.0We absolutely love our new luxury vinyl plank floors from Westvalley! Ali did such a great job installing them across our entire main floor. He was very professional, always on time and always had a smile on :). A++ for customer service, and we are very happy with how the floors turned out!
Frequently Asked Questions About Westvalley Carpet & Flooring
What types of flooring services does Westvalley Carpet & Flooring offer?
Westvalley Carpet & Flooring offers services including carpet, wood flooring, tile, luxury vinyl, rugs, indoor and outdoor tile, and sheet vinyl installation and sales.
Where is Westvalley Carpet & Flooring located?
The business is located at 12018 Symons Valley Road NW, #101, Calgary, AB, T3P 0N1, Canada.
What are the business hours for Westvalley Carpet & Flooring?
Westvalley Carpet & Flooring is open Monday to Friday from 9:00 AM to 6:00 PM, Wednesdays and Thursdays until 8:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 12:00 PM to 4:00 PM.
Does Westvalley Carpet & Flooring provide free estimates or home services?
Yes, they offer free estimates and a convenient shop-at-home service.
What payment methods are accepted at Westvalley Carpet & Flooring?
They accept American Express, Discover, Mastercard, and Visa payment options.
Is Westvalley Carpet & Flooring affiliated with any flooring manufacturers?
Yes, they are Calgary's exclusive Mohawk Floorscapes Dealer.
What regions does Westvalley Carpet & Flooring serve?
They serve customers in North Calgary, South Calgary, Central Calgary, and Calgary, Alberta.
Are there any nearby grocery stores close to Westvalley Carpet & Flooring?
Yes, Calgary Co-op Creekside Food Centre is a nearby grocery store where customers can shop before or after visiting Westvalley Carpet & Flooring.
Which nearby restaurants can customers visit near Westvalley Carpet & Flooring?
Nearby dining options include Bento Sushi, Pizza 73, Wendy's, Edo Japan, Subway, Scotsman's Well pub, and Vietnam Palace Grill & Noodle House, offering a variety of choices for a meal during your visit.
Are there other useful services close to Westvalley Carpet & Flooring?
Yes, nearby services include Co-op Pharmacy Creekside for pharmaceuticals, Chatters Salon Calgary Creekside for beauty needs, and financial services like TD Canada Trust Branch and ATM, providing convenience to customers in the area.