Business Details
About
Flooring Store
Westvalley Carpet & Flooring is conveniently located in Calgary, Alberta with three locations in North & South Calgary. Our store staff has over 9 decades of professional experience in design & floor coverings. Furthermore, we specialize in both commercial & residential jobs, we offer free estimates, a shop-at-home service and a wide range of inventory. We provide many choices that allow you to express your personal style for every room in your home, or area in your business. We are partnered with Mohawk Industries as Calgary's exclusive Mohawk Floorscapes Dealer, & were recently awarded Retailer of the Year for Canada.
Location
Hours
Reviews
4.8
278 reviews
5 stars
260
4 stars
7
3 stars1
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by sales representatives like Ryan and Jeff, highlighting their patience, knowledge, and responsiveness.
Installation Quality
The installation teams received high marks for their professionalism, attention to detail, and efficiency, with many customers noting that the work was completed to a high standard.
Product Selection
Customers appreciated the wide range of flooring options available and the helpful guidance from sales staff in selecting the right products for their needs.
Communication
While most reviews highlighted excellent communication throughout the process, a few customers reported issues with delayed responses and lack of follow-up regarding their orders.
Overall Experience
The majority of customers reported a positive overall experience, with many expressing satisfaction with the final results and willingness to recommend Westvalley Carpet and Flooring to others.
- MMMitch and Retta McLeodNov 2, 20255.0We recently purchased a home that needed an update and worked with Jeff to find the perfect carpet to brighten up the second level. He came to the home prior to our possession date and measured the space. We tried different samples to come up with the most suitable color, texture and underlay. In a very short time we had a date set right after possession, and with the help of their excellent installers the whole job was completed in one day. We are very happy with our experience in working with everyone at Westvalley Carpet, and are thrilled with the beautiful upgrade in color and comfort that the carpet has made to our new home. I would not hesitate to recommend them for their high level of service and quality of work.
- SGSolveig GroenlandOct 29, 20255.0Thank you to Ryan, Simon, and Son, who made the install of my new stair flooring quick and painless! Ryan went above and beyond to get me my paperwork as well. Great service, beautiful work, highly recommend!
- AHAngel HullezaOct 25, 20255.0We recently had new carpet installed by West Valley Carpet and Flooring, and I have to say the experience was outstanding. Jeff Morrison provided exceptional customer service, truly some of the best we’ve ever received. The installer, Scott, also did an incredible job. His attention to detail and professionalism really stood out, and he left the space spotless when the work was done. Huge thanks to Jeff, Scott, and the entire West Valley Carpet and Flooring team for such great service!
- TSTom SeniorOct 21, 20255.0Really happy with the service and quality we received from Westvalley. Our salesman Ryan was really helpful and we didn't feel pushed or hurried at all (in fact he was extremely patient with us and our kids while in store!) and Mo fitted the carpets perfectly. Highly recommended.
- NAnimat alhaffarOct 19, 20255.0Amazing customer service, great experience dealing with sales associates. Jeff was a great guy making sure all our products arrived on time , and was installed up to our expectations. Great products, great experience, friendly staff. Installers were professionals, efficient , and very nice, Thank you Jeff, we appreciate your help
Frequently Asked Questions About Westvalley Carpet & Flooring
Where is Westvalley Carpet & Flooring located?
Westvalley Carpet & Flooring is located at 5155 130th Ave SE, #411, Calgary, AB, T2Z 0N3, Canada.
What types of flooring services does Westvalley Carpet & Flooring offer?
They offer services including carpet, wood flooring, tile, luxury vinyl, rugs, indoor and outdoor tile, and sheet vinyl.
What are the store hours of Westvalley Carpet & Flooring?
Store hours are Monday to Friday 9:00 AM - 6:00 PM, Wednesday and Thursday extended to 8:00 PM, Saturday 9:00 AM - 5:00 PM, and Sunday 12:00 PM - 4:00 PM.
Does Westvalley Carpet & Flooring provide services for both commercial and residential projects?
Yes, they specialize in both commercial and residential jobs, offering free estimates and a shop-at-home service.
Which payment methods are accepted at Westvalley Carpet & Flooring?
They accept American Express, Discover, Mastercard, and Visa credit cards.
In which areas does Westvalley Carpet & Flooring provide service?
They serve North Calgary, South Calgary, Central Calgary in Alberta, Canada, and Vernon Hills in Illinois, USA.
How can I contact Westvalley Carpet & Flooring?
You can contact them by phone at +1 587-471-5047 or visit their website at https://www.westvalleyflooring.com/.
Which nearby furniture store can I visit along with Westvalley Carpet & Flooring?
Structube is a nearby furniture store where you can shop for home furnishings along with flooring options.
Are there any nearby restaurants close to Westvalley Carpet & Flooring?
Yes, Pizza 73 and Earls Kitchen + Bar are nearby where you can enjoy meals before or after your visit.
What wellness services are available near Westvalley Carpet & Flooring?
Moyo Spa and Wellness, offering spa and hair removal services, and PT Kinetics, a Pilates studio and physical therapy center, are nearby.