Business Details
About
Equipment Rental AgencyPropane SupplierSunbelt Rentals
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Calgary to get help with all of your equipment rental needs today!
Location
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3.9
9 reviews
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- WMwoods manSep 23, 20255.0For being a shining example of what it means to be part of the community. Good job with the birds
- NNNoahSep 16, 20251.0Told i would get a refund for the defective part and never got it.
- JWJ wJun 25, 20251.0Tried calling, got thanks for calling sunbelt rentals...click That's not customer service sunbelt
- JWJohn.M. WieselOct 18, 20243.0Not a great experience. I think if you're a larger contractor or client this may be the place to get wined and dined. But if you're not I would take a look at other options, even other branches (I've had good experiences with other Sunbelt locations). My take is, they were not great at communicating, gave me the run around, didn't take my calls then when I managed to get ahold of someone it was my fault for not getting ahold of someone sooner. How they scheduled things was also an issue, Do not let them drop off early! And for pick up you need to call and email relentlessly until they acknowledge you. Keep a documented trail as well. At the end of the day they charged me over double and haven't been able to justify those costs. I can't figure out how it adds up and they don't seem to know either but they're sticking to it. *Update -The branch manager Chase got ahold of me and has corrected all of the charges to be in line with what was expected. He was straight forward and made it easy. Mistakes happen, it's what you do about it. I'll give this location another shot for sure when the opportunity comes up.
- RGRobert GrainJun 2, 20245.0Had a great experience with Jakob at the desk, he assisted in loading of the equipment and made sure everything was complete for our project. I appreciate the energy and interest shown to provide service.
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool from Sunbelt Rentals?
To rent a tool, you need a driver's license or a government-issued photo ID and a credit or debit card to pay upfront. No extra deposit is required. You can also apply for a Commercial Credit account online for more financial flexibility.
Is there a deposit required for equipment reservations at Sunbelt Rentals?
No deposit is required for customers without a line of credit, but payment information must be provided at reservation. For credit account holders, a deposit is secured and held until equipment is returned and contract closed.
Can I extend the rental period if I need equipment longer from Sunbelt Rentals?
Yes, contact the rental branch to extend your rental. Additional charges will be added for the extra time as per the rental contract rates.
Can I return the rented equipment to a different Sunbelt Rentals location?
Typically, equipment should be returned to the rental location, but alternate return locations may be possible with prior arrangement by contacting the rental store.
Does Sunbelt Rentals offer delivery services for equipment?
Yes, they offer delivery for a reasonable fee based on equipment type and distance. Delivery details can be specified during reservation, and pickup must be confirmed via app or phone.
What should I do if a rented tool breaks while in my possession?
Contact Sunbelt Rentals through the Equipment Detail page in your reservation to request service or replacement. They also offer a Rental Protection Plan to cover damages.
What are the business hours of Sunbelt Rentals in Calgary?
Sunbelt Rentals is open Monday to Friday from 7:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
What types of equipment does Sunbelt Rentals offer?
They provide a variety of equipment including aerial work platforms, air compressors, concrete and masonry tools, earthmoving equipment, forklifts, landscaping and lawn equipment, generators, welders, pumps, light towers, and pressure washers.
What nearby places can help customers when visiting Sunbelt Rentals in Calgary?
Nearby places such as The Cedar Shop hardware store can help customers get additional building supplies. After renting equipment, customers might visit Bramari Saunas for relaxation or visit Exacta for car wash and auto detailing services. Also, the Calgary John Howard Society nearby supports community services.
How can nearby automotive services benefit customers of Sunbelt Rentals?
Customers can access nearby auto repair and detailing services such as Detailz a Spa For Your Car Inc, Convenient Auto Services, and SSG Automotive for vehicle maintenance during equipment rental projects. These services provide convenience for customers working in the area who may need vehicle care.