Du-West Services

Reviews

• MB

  Melanie Farris Beran

  Jul 1, 2026
  5.0
  I am the listing realtor at a property that Du West measured approx. 18 months ago. At that time, they provided a map with measurements and a recommendation that *no* work was needed on the house. Fast forward, the buyer for the property had a very new foundation company come out this week and that company (not Du West) quoted for 15 piers and over $8k of work, providing no measurements and an inaccurate sketch of the property. Du West came out today and re-measured, showing the home had barely moved in 18 months and still recommended no work on the house. Du West was easy to schedule, communicative before and after the appointment, and provided professional quality paperwork to show the home was in good shape and was quite the contrast to the unreliable report from the other company. The buyer accepted the recommendation of Du West that no foundation work was needed due to the professionalism of Du West over the company they had hired themselves. Buyer and seller are both very pleased with this outcome. Thank you Du West for doing a great job even when you had nothing to gain!
• JB

  Jane Van Buskirk

  Jun 18, 2026
  5.0
  Peter, Javier, Jaime, and Erin just completed a difficult drainage problem I had. They did a phenomenal job going above and beyond my expectations!! Very seldom when I have home-related services done, I feel satisfied like I do now.
• CB

  Claus Beckenbach

  May 8, 2026
  5.0
  Du-West is THE Company to work with, for your foundation repair. Superb from A to Z, from 1. the initial advisor discussions and estimate, to 2. administration of the contract, 3. the scheduling, 4. the constant communication, 5. the care for the existing plumbing and sprinkler system before and after, 6. the timely and professional handling and flow of the entire project (in our case hydraulically driven perimeter pilings with center steel reinforcements in 15 spots, 2 rootshield barriers), 7. the refilling and in 1 case re-cementing the work areas, to 8. re-measuring the leveling success and checking on sticking doors and wall & ceiling hairline cracks and 9. fantastic clean-up and 10. leaving the area in as good a shape as before, basically sums up our experience of a 4 day labor project that we are excited to have completed, and will surely refer Du-West to anyone who will ask us about it. Thanks so much to. everyone involved, from Adriel, to Jennifer, to Justinn, to Juan, to Alex and his fantastic crew, and Chris and the other 2 plumbing folks for the checks before & after. Sincerely, Becky and Claus Beckenbach
• RM

  Rebecca Martinez

  Feb 16, 2026
  1.0
  Lack of communication from Du-West. Their secretary decided that she would call me one day before the scheduled date of my home foundation repair, I called two days in advance. She stated nobody had to be home, but leave my garage door open. Who on their right mind would leave their garage door open and leave their bicycles, tools, lawn equipment, water pressure machine, and more? In addition, I was not happy with the post repair plumber. The same secretary could not tell me his name, but told me to read my contract. I wouldn't have called, if I knew she was going to tell me to read my contract. I wanted to know how this unprofessional plumber knew I had a leak in my plumbing post repair. Did he use a snake? Did he see it? Did he guess? I know he didn't use a camera because they charge $630 to find out where the leak is located. He didn't tell me how he knew, nor did he give me any documentation that there was a leak. The pre repair plumber gave me documentation that there were not any leaks in my plumbing. I spoke with the manager without any success. He listened to me but fell short of any answers. The CONTRACTED crew was very professional and easy to speak with about any issues I had about the repair. I do not recommend Du-West. Overpriced, lack of communication, false information about me not needing to be home during the repair as I had to be there; the workers were knocking at my door about this and that. I have yet to hear back about the post repair plumbers name at the very least.
• CG

  charles gardner

  Jul 19, 2023
  5.0
  Once again Du-West has delivered excellent HVAC customer service and repair at a very reasonable price. Very responsive and professional. I have used them for many years now and would highly recommend them.

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