Du-West Services

Reviews

• RM

  Rebecca Martinez

  Feb 16, 2026
  1.0
  Lack of communication from Du-West. Their secretary decided that she would call me one day before the scheduled date of my home foundation repair, I called two days in advance. She stated nobody had to be home, but leave my garage door open. Who on their right mind would leave their garage door open and leave their bicycles, tools, lawn equipment, water pressure machine, and more? In addition, I was not happy with the post repair plumber. The same secretary could not tell me his name, but told me to read my contract. I wouldn't have called, if I knew she was going to tell me to read my contract. I wanted to know how this unprofessional plumber knew I had a leak in my plumbing post repair. Did he use a snake? Did he see it? Did he guess? I know he didn't use a camera because they charge $630 to find out where the leak is located. He didn't tell me how he knew, nor did he give me any documentation that there was a leak. The pre repair plumber gave me documentation that there were not any leaks in my plumbing. I spoke with the manager without any success. He listened to me but fell short of any answers. The CONTRACTED crew was very professional and easy to speak with about any issues I had about the repair. I do not recommend Du-West. Overpriced, lack of communication, false information about me not needing to be home during the repair as I had to be there; the workers were knocking at my door about this and that. I have yet to hear back about the post repair plumbers name at the very least.
• JC

  Jeannine Coleman

  Oct 30, 2025
  5.0
  I had my maintenance check today for my central heating system done today. The technician that came out was Jed Ames. After checking everything out he had made some suggestions on what he thought that would be helpful to help with the heating and cooling.. He was very patient and explained everything to me when I had a question. I would highly recommend due West for your AC Central heating and cooling
• CG

  charles gardner

  Jul 19, 2023
  5.0
  Once again Du-West has delivered excellent HVAC customer service and repair at a very reasonable price. Very responsive and professional. I have used them for many years now and would highly recommend them.
• JR

  John Radisi

  May 10, 2023
  1.0
  They are the bottom of the barrel for foundation repair. Every room in my 2 story home was damaged (chimney was broken away from the house due to over jacking up, cracked walls where there were none, doors misaligned bad, they cracked windows, concrete patches were left rough and high) They attempted sheet rock "repair" which turned out poor overall, some of it cracked after drying. Original issue was 2 small cracks upstairs and a closet door hanging up! And yes they should receive a negative 5 stars. NEVER sign a contract where you give up your right to sue for trash work, you will regret it.
• WL

  W Loo

  Mar 28, 2023
  5.0
  Our experience with DuWest was great! Eddie & Jennifer awesome-professional and very helpful. I can’t remember our foreman’s name but he was great too. They completed the job in less time than expected and we were honestly shocked at how well they did at returning our yard to how it looked before the work. I interviewed over a half dozen companies and I’m so glad we went with DuWest!

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