Business Details
About
Computer ConsultantComputer ServicesInformation Security ServiceComputer IT SupportIT Compliance
Integris is a trusted managed IT services provider in Dallas Fort Worth, delivering secure, scalable solutions for small to mid-sized businesses in the Dallas Fort Worth metro. We specialize in key industries like community banking, legal, manufacturing, nonprofit, healthcare, and more—offering tailored support that meets strict compliance and security needs. From managed IT and cybersecurity to cloud services and strategic consulting, our local team provides responsive service backed by a national network and top-tier tech partnerships. With Integris, you get enterprise-level IT with a personal, industry-focused touch.
To explore our product offerings, visit our website at integrisit.com. You can also schedule a free Discovery Session at integrisit.com/discovery-session.
Location
Hours
Reviews
5.0
472 reviews
5 stars
464
4 stars7
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service, highlighting the professionalism, patience, and knowledge of the staff.
Response Time
Many reviews noted the quick response times and efficient resolution of issues, often within minutes.
Technical Expertise
The team was frequently recognized for their technical knowledge and ability to solve complex IT problems effectively.
Supportive Staff
Customers appreciated the friendly and supportive nature of the staff, making them feel valued and understood.
Reliability
The business was described as reliable, with many customers expressing satisfaction with the consistent quality of service over the years.
- JLJonathan López6 days ago5.0Their customer service is STELLAR
- RTRL TaylorNov 12, 20255.0Besides the wait time for call back I really appreciate the work both reps assisted me with.
- MDMelinda DumasNov 5, 20255.0I thought my computer was done! I needed it fixed ASAP… like everyone else. River not only got my computer problem resolved, he was so professional and helpful. I appreciate the way he talked me through all the steps to check out my computer that I have zero knowledge about- never felt like it was my fault or that I should have done something better. River was a friendly help that made me feel like I could call Integris for any problem big and small! Please know that your employee River is a valuable employee!
- LLLaToya LaneOct 9, 20255.0Logan and River were amazing- my issue was not resolved but their service was top tier. They listened to my concerns and tried to address the situation.
- GCG CSep 23, 20255.0Thank you, Integris team, for resolving my Outlook calendar issue, per usual, it was handled expeditiously.
Frequently Asked Questions About Integris
What managed IT services does Integris offer for small and medium sized businesses?
Integris is a national IT MSP serving businesses across the US with a wide array of fully managed cybersecurity, cloud productivity, backup and disaster recovery solutions that offer small and medium-sized businesses fully outsourced IT. We handle everything from IT strategy/budgeting to lifecycle management, 24/7 US-based end user help desk, security awareness training programs, and monitoring, patching and documentation. We also offer IT governance and consulting with our staff of fractional CISOs, CTOs, CIOs, project managers and network engineers. Learn more about how our flat-rate IT support packages can boost your operational maturity and ensure predictable IT costs at integrisit.com/managed-it-services.
Does Integris offer co-managed IT services for mid-size and enterprise clients?
Yes, we are a national IT MSP serving businesses across the US ranging in size from 100 employees to 1,000, or more. Integris Advisory Solutions gives clients access to fractional IT consulting, including CISOs for compliance governance and cybersecurity strategy, CIOs for IT strategy and project management, and onsite engineering services for maintenance and installations. You can also choose from our menu of co-managed IT cybersecurity, cloud productivity and backup and disaster recovery tools. Learn more about our co-managed IT services at integrisit.com/co-managed-it/.
What is the Integris billing and onboarding process like?
Our onboarding process begins with a thorough, paid IT assessment, which helps find the vulnerabilities and incompatibilities in your system before we get started. We translate our learnings into a one-year IT strategy, budget and roadmap, and with your approval, the 30-day onboarding process begins. During this time, we’ll meet with your current IT service provider to discuss transitions, address remediations, purchase/install any needed equipment and set up your client portal. New client billing begins when a contract is signed and is billed every 30 days thereafter. Flat-rate IT support packages offer predictable costs from month to month, while extra charges for special IT projects or consulting are estimated and added to the bill as needed. Learn More: Seven Steps for a Smooth Onboarding Transition.
What IT certifications and product partnerships does Integris have?
We’re committed to the highest operational standards for our business and education levels for our employees, including the CISSP (Certified Information Systems Security Professional) certification for our fractional CISO staff. Integris runs an AICPA SOC2 Type2 Operations center that complies with all major regulations for the healthcare, manufacturing, banking and legal industries, in addition to the baseline security regulations from NIST (National Institute of Science and Technology). We have the highest level of certifications and partnerships with our vendors as well, including Cisco, Duo, SonicWall, Microsoft, VMWare, StorageCraft, Lenovo, HP, Dell, Watchguard, Veeam, Xerox, Apple, Fortinet, Blackpoint, Datto, and Nodeware. For a complete list, visit: Certifications, Credentials, & Partnerships
What kind of tech support do you offer, and what are the hours for your IT help desk?
Integris provides an IT help desk for end users, which is staffed during business hours by qualified, US-based tech experts. Custom service plans are available for customers needing an end-user help desk outside of business hours. All the IT tools and systems we provide for our clients are managed and monitored around the clock, 365 days a year. We ensure active 24/7 IT support for high-impact system alerts and outages, with a service pool of engineers who respond based on based on priority levels PI, P2, P3 and P4. Learn More: Remote IT Support and Help Desk Services
How much does Integris charge for IT consulting and special projects?
Services provided outside our service package agreements are billed at $150 to $225 an hour, based on region.
Where can I find customer reviews about Integris and the IT support it provides?
Integris is one of the top-rated managed IT service providers on Clutch, an independent business review site featuring verified customer interviews. For a complete list of reviews about our IT solutions visit: https://clutch.co/profile/integris.
Does Integris have experience providing IT support for specific industries?
Yes, Integris has business divisions devoted specifically to the IT support needs of the community banking IT and legal IT sectors, offering dedicated teams of service personnel and specialized product lines. However, we also have deep expertise in a broad array of business sectors such as manufacturing, nonprofit, healthcare, and many others. We pride ourselves on understanding your core tools as well as your cybersecurity and compliance needs.
What managed IT services does Integris offer for small and medium sized businesses?
Integris provides fully managed cybersecurity, cloud productivity, backup, and disaster recovery solutions, including IT strategy, end-user help desk, security training, and IT governance for small and medium-sized businesses.
Does Integris provide co-managed IT services for mid-size and enterprise clients?
Yes, Integris offers co-managed IT services including fractional IT consulting, cybersecurity, cloud productivity tools, and onsite engineering for businesses with 100 to over 1000 employees.
What is the billing and onboarding process at Integris?
Onboarding starts with a paid IT assessment followed by a 30-day onboarding period after approval. Billing begins upon contract signing with predictable flat-rate monthly fees and additional charges for special projects.
What certifications and product partnerships does Integris hold?
Integris holds high-level certifications like CISSP for staff and complies with SOC2 Type2 and NIST standards. Partners include Cisco, Microsoft, VMWare, Lenovo, Dell, Fortinet, and more.
When is Integris's IT help desk available and what support do they offer?
The IT help desk is staffed by US-based experts during business hours (8 AM to 5 PM, Monday to Friday). 24/7 monitoring and active support for critical issues are provided around the clock.
How much does Integris charge for IT consulting and special projects?
IT consulting and special projects outside service agreements are billed at $150 to $225 per hour, depending on the region.
Where can I find customer reviews about Integris?
Customer reviews are available on Clutch, an independent business review site with verified customer interviews, at https://clutch.co/profile/integris.
Does Integris have experience supporting specific industries?
Yes, Integris has specialized divisions for community banking and legal sectors and deep expertise in manufacturing, nonprofit, healthcare, and others, providing tailored IT and compliance solutions.
What nearby places can I visit around Integris's location in Bedford, TX?
Nearby you can visit Central Park Tower, a local park and historic building, or enjoy meals at Cisco Jack's Mexican Restaurant and Lupe's Tex Mex Grill after your IT consultation.
How can nearby businesses like PrimeLending or Nationwide Mutual Insurance Company complement services at Integris?
Nearby businesses like PrimeLending (mortgage lender) and Nationwide Mutual Insurance offer financial services that could benefit Integris clients seeking comprehensive business solutions in the Bedford area.
Can I combine a visit to Integris with nearby recreational activities?
Yes, you can visit Water Wings Swim School for swimming lessons or Urban Air Trampoline and Adventure Park for family fun, both located near Integris for convenient scheduling before or after your IT service appointment.