Computer Repair ServiceComputer IT SupportComputer ServicesComputer Networking ServiceComputer Support ServiceData Recovery ServiceElectronics Repair ShopAppliance InstallationSecurity System SupplierHome Automation ServiceGeek Squad
Geek Squad is a Best Buy brand offering peace of mind for all your tech related needs. With 1,300+ Geek Squad Agents across all provinces, we offer support services in every Best Buy store, at home, and 24/7 online so you can get the help you need anytime, anywhere. Whether it’s one-time repairs, valuable device protection, or multi-device setup for your home or business, our Agents are here for you.
Learn more about our key repair services including computer and tablet repair, data recovery, virus removal and spyware protection, TV installation and calibration, and smart home installation and setup by visiting Best Buy website or a nearby store.
Great service they fixed my corrupted files and got the computer’s system to work well with all my data from my hard drive restored
AA
Ana
Feb 5, 2026
1.0
Zero Stars – Data Loss Due to Incompetence
I had a Geek Squad protection plan for my Asus laptop. When my laptop stopped working, Geek Squad was supposed to transfer my data to a replacement computer.
Asus laptops have two hard drives. Due to technician incompetence, they transferred the empty drive and then erased/destroyed the drive that contained all my data. I lost legal documents, birth certificates from my country of origin, and other critical files that cannot be replaced.
I noticed the error three days later, but the correct drive had already been permanently wiped after a week. Recovery was impossible.
When I spoke to a supervisor, there was no real apology, no accountability, and no compensation. No one could explain who made the error or how it happened.
I also informed Geek Squad that my credit card had been compromised and provided my new card number twice. Despite this, payment issues continued.
After my laptop was replaced, instead of contacting me, they canceled my payment and coverage without notice.
It felt like once the replacement was completed, they no longer wanted to provide the protection I had paid for.
Geek Squad is sold as a reliable protection service, but the after-sales service is extremely poor.
I strongly do not recommend Geek Squad, especially if you have important or irreplaceable data.
MM
M M
Jan 9, 2026
1.0
I was already in line at the car wash when a company vehicle with license plate FPG8429 aggressively cut in front of me.
This kind of behavior is unacceptable, especially from a vehicle representing a business.
I expect more professional and respectful driving from your company.
AT
ali tawbe
Dec 18, 2025
5.0
Bonjour, Aujourd'hui je suis allé À Best Buy pour me faire aider par rapport à mon MacBook. Le monsieur qui travaille là-bas qui s'appelle Adams, c'est tout simplement un genie. Mercii bcpp Adams
Geek Squad offers tech support services including computer and tablet repair, data recovery, virus removal, TV installation and calibration, and smart home setup.
Where is Geek Squad located?
Geek Squad is located at 7999 Blvd Des Galeries D’Anjou, Y-008H, Anjou, QC, H1M1W9, Canada.
What are the operating hours for Geek Squad?
Geek Squad is open Monday to Tuesday from 10:00 to 20:00, Wednesday to Friday from 10:00 to 21:00, Saturday from 09:00 to 17:00, and Sunday from 10:00 to 17:00. Holiday hours vary; for example, it is closed on December 25, 2025.
Does Geek Squad offer pickup and delivery services?
Yes, Geek Squad offers both in-store pickup and delivery services.
Can I pay with Apple Pay or other payment methods at Geek Squad?
Yes, Geek Squad accepts payment options including American Express, Android Pay, Apple Pay, Cash, Mastercard, and Visa.
Does Geek Squad provide onsite services?
Yes, Geek Squad offers onsite services, allowing support at your home or business.
Is Geek Squad available online for tech support?
Yes, Geek Squad provides 24/7 online support so you can get help anytime, anywhere.
What nearby shopping options are available around Geek Squad?
Nearby shopping includes Galeries d'Anjou shopping center, Addition Elle for women's and plus-size clothing, La Maison Simons department store, and Saks OFF 5TH for clothing and accessories.
Are there nearby dining options near Geek Squad?
Yes, La Belle & La Boeuf - Burger Bar is nearby, offering a great place to grab a burger before or after your visit.
How can nearby stores like Rogers or The Brick complement my Geek Squad visit?
Rogers mobile phone store and The Brick electronics store are close by, providing options for mobile devices and electronics if you need new equipment or accessories along with your tech support visit.
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