Copier Repair ServiceComputer Networking CenterMachine ShopOffice Supply Store
With over 50 years combined experience working with national, regional and local providers in our industry our founders learned a little something about customer service. “Our biggest lesson was that customer service was virtually non-existent in our Southern Oregon communities and we founded Office Tech to fill that void”. Our competitors had endured so many instances of upsizing, downsizing, right sizing, wrongsizing they started focusing on everything but the customer. Most of them are based out of our area and their ability to deliver local customer service has suffered.
Out of that grew our “Knock Your Socks Off” client support initiative. Not just a marketing slogan, “knocking your socks off” is the foundation of our organization.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.