Geek Squad

1.5
403 reviews

About

Computer Repair ServiceComputer IT SupportComputer ServicesComputer Networking ServiceComputer Support ServiceData Recovery ServiceElectronics Repair ShopAppliance InstallationSecurity System SupplierHome Automation ServiceGeek Squad
Geek Squad is a Best Buy brand offering peace of mind for all your tech related needs. With 1,300+ Geek Squad Agents across all provinces, we offer support services in every Best Buy store, at home, and 24/7 online so you can get the help you need anytime, anywhere. Whether it’s one-time repairs, valuable device protection, or multi-device setup for your home or business, our Agents are here for you. Learn more about our key repair services including computer and tablet repair, data recovery, virus removal and spyware protection, TV installation and calibration, and smart home installation and setup by visiting Best Buy website or a nearby store.

Details

  • Online appointmentsNot available
  • Onsite servicesAvailable

Location

Geek Squad
7850 Weston Rd., Woodbridge, ON
L4L9N8, Canada

Hours

Reviews

1.5
403 reviews
5 stars
35
4 stars
13
3 stars
11
2 stars
6
1 star
338

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service experiences, including long wait times, unhelpful representatives, and unresolved issues.

Warranty Issues

Many customers reported dissatisfaction with the warranty plans, citing hidden fees, inadequate coverage, and difficulties in filing claims.

Repair Quality

Several customers expressed frustration with the quality of repairs, stating that devices were returned in worse condition or not fixed at all.

Scam Allegations

A significant number of reviews accused Geek Squad of being a scam, with claims of unauthorized charges and misleading sales practices.

Mixed Experiences

While many reviews were negative, a few customers did report positive experiences with specific technicians and timely service.
  • JR
    john rumboldt
    Nov 14, 2019
    5.0
    Always handles problems successfully.
  • PC
    Peter Carscadden
    Nov 8, 2018
    1.0
    Literally the worst company I've ever done business with. There is not a single redeeming quality, and I don't say that lightly.
  • AN
    Anup Neupane
    Mar 28, 2018
    1.0
    Do not buy this plan. They never show up in an appointment date and will never take responsibility. I was told something different when i took plan at best buy and different in actual world.

Frequently Asked Questions About Geek Squad

What services does Geek Squad in Woodbridge provide?

Geek Squad offers tech support services including computer and tablet repair, data recovery, virus removal, TV installation, and smart home setup.

Where is Geek Squad located in Woodbridge?

Geek Squad is located at 7850 Weston Rd., Bldg. E, Unit 1, Woodbridge, ON L4L9N8, Canada.