Business Details
About
Computer Repair ServiceComputer IT SupportComputer ServicesComputer Networking ServiceComputer Support ServiceData Recovery ServiceElectronics Repair ShopAppliance InstallationSecurity System SupplierHome Automation ServiceGeek Squad
Geek Squad is a Best Buy brand offering peace of mind for all your tech related needs. With 1,300+ Geek Squad Agents across all provinces, we offer support services in every Best Buy store, at home, and 24/7 online so you can get the help you need anytime, anywhere. Whether it’s one-time repairs, valuable device protection, or multi-device setup for your home or business, our Agents are here for you.
Learn more about our key repair services including computer and tablet repair, data recovery, virus removal and spyware protection, TV installation and calibration, and smart home installation and setup by visiting Best Buy website or a nearby store.
Details
- Online appointmentsNot available
- Onsite servicesAvailable
Location
Hours
Reviews
2.4
21 reviews
5 stars
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12
- BBBarbJan 3, 20262.0Told by agent my laptop had to go to Brampton for hardware repairs (took to Downsview location) and they say they do hardware repairs, so why is my laptop going to Brampton. Not delivered yet told they had there own pickup but it's going UPS so it's not delivered yet. Not comfortable having my laptop moving around so much. Took laptop in for it beeping (5 beeps) on and off, under warranty. Decided to take my laptop back after I spoke with another tech person. I didn't feel confident that the CSR knew what he was talking about. Pay for protection plan but service is questionable. Then they tell me the charger wasn't with them to return and yet I took it in with the laptop. Quite honestly he said it didn't start so I said charge it and I pulled my charger out of my bag and then he took it with him to the back and it was not returned to me. This was not right. They gave me another small charger but the one I had brought with me was much bigger and used for another laptop as well. Sorry I had the agent I dealt with as he wasn't very attentive. Felt much better talking to another tech on the floor with long hair. He projects confidence that he's knowledgeable.
- SMSHA MERWISENov 5, 20251.0Bad service
- D7David 7664Feb 11, 20251.0Terrible customer service and no help whatsoever. Typical Millennial help, bad attitudes and make you feel as if you are "doing them a favor".
- FRFerashta RezaiNov 16, 20241.0I have worse experience two times they didn’t cooperate with me they make me upset two times by the name of coverage they take money but when it’s time to fix they explain other requirements they didn’t mention while customers buy coverage this happen two time I spend total 270$one time and 56$other time for nothing it’s is not fair to not explaining agreement and later tell them that you signed the agreement be careful when buying from there
- KSK SchultzDec 29, 20194.0Helpful, honest, knowledgeable
Frequently Asked Questions About Geek Squad
What services does Geek Squad provide at the 695 Wilson Ave. Toronto location?
Geek Squad offers tech support including computer and tablet repair, data recovery, virus removal, TV installation and calibration, and smart home setup.
What are the operating hours for Geek Squad at this Toronto location?
Geek Squad is open Monday to Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM, with some variations on holidays.
Does Geek Squad offer in-store pickup and delivery services?
Yes, Geek Squad provides both in-store pickup and delivery services for customer convenience.
What payment options are accepted at Geek Squad?
Geek Squad accepts American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Can I get onsite services from Geek Squad at this location?
Yes, Geek Squad offers onsite services to assist with your tech needs at home or business.
How can I contact Geek Squad at the Toronto Wilson Ave. store?
You can reach Geek Squad by calling +1 844-433-5778.
Where is Geek Squad located in Toronto?
Geek Squad is located at 695 Wilson Ave., Toronto, ON, M3K1E3, Canada.
Are there any nearby places where I can grab coffee before or after visiting Geek Squad?
Yes, there are nearby Second Cup Café locations where you can enjoy coffee or snacks near Geek Squad.
Is there a Best Buy store close to Geek Squad where I can find electronics and appliances?
Yes, Best Buy Canada (Downsview) is nearby, offering electronics and appliance shopping to complement Geek Squad's services.
What nearby banks are available for financial services when visiting Geek Squad?
Nearby banks include HSBC, RBC Royal Bank, and BMO Bank of Montreal, providing convenient financial service options.