Geek Squad

2.1
33 reviews

About

Computer Repair ServiceComputer IT SupportComputer ServicesComputer Networking ServiceComputer Support ServiceData Recovery ServiceElectronics Repair ShopAppliance InstallationSecurity System SupplierHome Automation ServiceGeek Squad
Geek Squad is a Best Buy brand offering peace of mind for all your tech related needs. With 1,300+ Geek Squad Agents across all provinces, we offer support services in every Best Buy store, at home, and 24/7 online so you can get the help you need anytime, anywhere. Whether it’s one-time repairs, valuable device protection, or multi-device setup for your home or business, our Agents are here for you. Learn more about our key repair services including computer and tablet repair, data recovery, virus removal and spyware protection, TV installation and calibration, and smart home installation and setup by visiting Best Buy website or a nearby store.

Details

  • Online appointmentsNot available
  • Onsite servicesAvailable

Location

Geek Squad
65 Dundas St. W, Toronto, ON
M5G2C3, Canada

Hours

Reviews

2.1
33 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
1
1 star
23
  • LO
    Lauren O
    Dec 26, 2025
    1.0
    Geek Squad is a terrible rip off. I called them to install a mesh wifi system and the lady on the phone suggested I buy the membership to save 50% off of a $200 visit. So I did. They came and were not able to install the mesh wifi system. I tried to use them again for another service and waiting in store for them to tell me they were unable to get me an appointment. Now they tell me that I can't cancel my membership without being charged a $300 cancellation fee. Do not purchase a geek squad membership.
  • LG
    Lucy Gill
    Oct 30, 2025
    1.0
    I would give this location 0 stars if I could. I went in because my hard drive wasn’t loading, which I bought at that Best Buy. They advised me to buy a new hard drive, a converter, and do a data transfer. Together they cost $300. I waited 2 days for the data transfer to complete. When I came to collect both hard drives, the new one only shows PARTIALLY what I have in the original hard drive. No one did a sanity check?! Finally the employee and manger had horrible attitudes and told me it’s my problem, and said they can refund but need to charge me a “diagnosis fee” when nothing worked and their advice was BS. It was a complete waste of time and avoid at ALL cost.
  • JM
    Justin Manzoni
    Aug 6, 2023
    1.0
    The phone systems will never get you to a person. To address my repair ticket, it sent me online. The tech online said they can't help me and I have to physically go to the store to talk to someone. I'll buy my next computer elsewhere.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 65 Dundas St. W offer?

Geek Squad provides tech support including computer and tablet repair, data recovery, virus removal, TV installation, calibration, and smart home setup.

What are the opening hours of Geek Squad at this location?

Geek Squad is open from 10:00 AM to 9:00 PM Monday to Saturday, and 11:00 AM to 7:00 PM on Sundays, with some variations on holidays.