Geek Squad

2.2
32 reviews

About

Computer Repair ServiceComputer IT SupportComputer ServicesComputer Networking ServiceComputer Support ServiceData Recovery ServiceElectronics Repair ShopAppliance InstallationSecurity System SupplierHome Automation Service
Geek Squad is a Best Buy brand offering peace of mind for all your tech related needs. With 1,300+ Geek Squad Agents across all provinces, we offer support services in every Best Buy store, at home, and 24/7 online so you can get the help you need anytime, anywhere. Whether it’s one-time repairs, valuable device protection, or multi-device setup for your home or business, our Agents are here for you. Learn more about our key repair services including computer and tablet repair, data recovery, virus removal and spyware protection, TV installation and calibration, and smart home installation and setup by visiting Best Buy website or a nearby store.

Details

  • Online appointmentsNot available
  • Onsite servicesAvailable

Location

Geek Squad
65 Dundas St. W, Toronto, ON
M5G2C3, Canada

Hours

Reviews

2.2
32 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
1
1 star
22
  • LG
    Lucy Gill
    Oct 30, 2025
    1.0
    I would give this location 0 stars if I could. I went in because my hard drive wasn’t loading, which I bought at that Best Buy. They advised me to buy a new hard drive, a converter, and do a data transfer. Together they cost $300. I waited 2 days for the data transfer to complete. When I came to collect both hard drives, the new one only shows PARTIALLY what I have in the original hard drive. No one did a sanity check?! Finally the employee and manger had horrible attitudes and told me it’s my problem, and said they can refund but need to charge me a “diagnosis fee” when nothing worked and their advice was BS. It was a complete waste of time and avoid at ALL cost.
  • MM
    Milton
    May 29, 2025
    1.0
    They did not fix the problem. Computer still beeps.
  • KY
    Kyle Travis Young
    Feb 2, 2024
    5.0
    Honestly, the greatest. I’m so happy they took care of me and I was in such good hands from start to finish. It was with every penny - literally every single person on that geek squad team at some point has had to help me in some way and every single person on that team what such a pleasure to deal with. - yes, one draw back is the amount of time you have to wait for a repair etc. but these things happen and it’s not the fault of the squad. I’m Really happy and really kind of blown away tbh with how much care they gave me.
  • HL
    Henry li
    Jul 21, 2023
    1.0
    服务很差很差 工作人员态度非常恶劣 自傲 根本不听客人说的话 自顾自的在那边自以为是什么都懂 问题也没有解决 完全不推荐 服务太差了 Worst service ever, the customer service is bad af employees has bad attitude,ego and arrogance doesn’t listen to customer. Didn’t solve any problem. Wouldn’t recommend
  • XY
    XT Yang
    Aug 20, 2020
    1.0
    Takes long time just to check, and extremely high price charging you before fixing your device. And FYI if you are paying the money when you first time there, and after they give u the actual price of fixing it and you don’t want to fix, they money you payed at first they won’t give you back.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 65 Dundas St. W offer?

Geek Squad provides tech support including computer and tablet repair, data recovery, virus removal, TV installation, calibration, and smart home setup.

What are the opening hours of Geek Squad at this location?

Geek Squad is open from 10:00 AM to 9:00 PM Monday to Saturday, and 11:00 AM to 7:00 PM on Sundays, with some variations on holidays.