Geek Squad

2.8
12 reviews

About

Computer Repair ServiceComputer IT SupportComputer ServicesComputer Networking ServiceComputer Support ServiceData Recovery ServiceElectronics Repair ShopAppliance InstallationSecurity System SupplierHome Automation ServiceGeek Squad
Geek Squad is a Best Buy brand offering peace of mind for all your tech related needs. With 1,300+ Geek Squad Agents across all provinces, we offer support services in every Best Buy store, at home, and 24/7 online so you can get the help you need anytime, anywhere. Whether it’s one-time repairs, valuable device protection, or multi-device setup for your home or business, our Agents are here for you. Learn more about our key repair services including computer and tablet repair, data recovery, virus removal and spyware protection, TV installation and calibration, and smart home installation and setup by visiting Best Buy website or a nearby store.

Details

  • Online appointmentsNot available
  • Onsite servicesAvailable

Location

Geek Squad
10 Old Stock Yards Rd., Toronto, ON
M6N5G8, Canada

Hours

Reviews

2.8
12 reviews
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6
  • TG
    Tim Grace
    Jan 11, 2025
    5.0
    Daman was very helpful
  • AV
    Arjun Varma
    Dec 15, 2023
    1.0
    Biggest scam on earth. They sold me a membership when I bought the TV and told me protection plan is only $149.99 for 5 years instead of $500 whatever it is suppose to be. They told me I need to keep my member ship for a full year otherwise they will charge me the difference for the membership fee for a full year, fine. Now that a year is passed they want to charge me the full price for the TV protection plan because I am cancelling the membership. I already paid the $149.99 that is what I was told. These guys look for anyway to make money. Report them and don't purchase from best buy!
  • DB
    Don Burns
    Apr 9, 2023
    1.0
    Geek Squad are either scammers or remarkably incompetent. They can't get anything right, and waste an enormous amount of you time. Their priority is only on trying to upsell you more equipment that you probably don't need instead of just setting up your existing equipment. Horrendous customer service. Awful experience. DO NOT PAY for Geek Squad.
  • VW
    Vibert Witter
    Feb 6, 2023
    4.0
    Very helpful
  • LE
    Lisa Em
    Mar 23, 2021
    1.0
    They told me they were not accepting shipments to the store and that I could only do my repairs in-store which were closed due to Covid. They said they would send me a gift card for the product since they were unable to provide their services. After 3 months the gift card never arrived. I called again and they said to bring the product back to the store. So basically they lied to me to me and let me struggle for 3 months with a defective product because they were unable to fulfill their end of the bargain. Waste of time. Waste of money.

Frequently Asked Questions About Geek Squad

What services does Geek Squad offer?

Geek Squad provides tech support including computer and tablet repair, data recovery, virus removal, TV installation and calibration, and smart home setup.

Where is Geek Squad located?

Geek Squad is located at 10 Old Stock Yards Rd., Toronto, ON, M6N5G8, Canada.