Geek Squad

3.0
8 reviews

About

Computer Repair ServiceComputer IT SupportComputer ServicesComputer Networking ServiceComputer Support ServiceData Recovery ServiceElectronics Repair ShopAppliance InstallationSecurity System SupplierHome Automation Service
Geek Squad is a Best Buy brand offering peace of mind for all your tech related needs. With 1,300+ Geek Squad Agents across all provinces, we offer support services in every Best Buy store, at home, and 24/7 online so you can get the help you need anytime, anywhere. Whether it’s one-time repairs, valuable device protection, or multi-device setup for your home or business, our Agents are here for you. Learn more about our key repair services including computer and tablet repair, data recovery, virus removal and spyware protection, TV installation and calibration, and smart home installation and setup by visiting Best Buy website or a nearby store.

Details

  • Online appointmentsNot available
  • Onsite servicesAvailable

Location

Geek Squad
548 Great Northern Rd., Sault Ste. Marie, ON
P6B4Z9, Canada

Hours

Reviews

3.0
8 reviews
5 stars
4
4 stars
0
3 stars
0
2 stars
0
1 star
4
  • DM
    Dorene McKenzie
    Apr 3, 2025
    5.0
    I couldn't have been taken better care of. Exceptional service.
  • RR
    Richard Renald
    Sep 3, 2024
    1.0
    Got the insurance a few months ago on my new iPhone 15 Pro Max for screen protector coverage as well. Went to use it today for the first time turns out I’m paying over $20 a month for no reason tried to get a screen protector installed, but apparently they only use their warranty ones which, of course they were out of, even though they had a bunch on the shelf. The guy had the nerve to try to make me buy the one from the shelf. I cancelled my membership today. Worst customer service ever.
  • JM
    Jeff Murphy
    Dec 14, 2023
    1.0
    The insurance is nice and it's a cool feature. However, the customer service behind it is inconsistent. People online and people in the store tell you different things about the process. Online chat customer services are unable to really help. Can't cancel anything online making you wait on hold for a representative. The whole thing is just a miscommunication on their end. I ended up being double charged for 3 months for home plan and had to fight tooth and nail for a refund. It's disappointing.
  • CM
    Cathy Mancini
    Nov 10, 2022
    5.0
    Excellent
  • KB
    Keven Brennan
    Jun 3, 2022
    1.0
    Geek squad is a straight up scam. Brought my laptop in to replace the screen and battery and was quoted slightly higher than the $100 deposit. Received a call a few days later for $1100 and was told the deposit was non refundable

Frequently Asked Questions About Geek Squad

What type of services does Geek Squad in Sault Ste. Marie offer?

Geek Squad provides tech support services including computer and tablet repair, data recovery, virus removal, TV installation, calibration, and smart home setup.

Where is Geek Squad located in Sault Ste. Marie?

Geek Squad is located at 548 Great Northern Rd., Sault Ste. Marie, ON, P6B4Z9, Canada.