Geek Squad

4.0
106 reviews

About

Computer Repair ServiceComputer IT SupportComputer ServicesComputer Networking ServiceComputer Support ServiceData Recovery ServiceElectronics Repair ShopAppliance InstallationSecurity System SupplierHome Automation ServiceGeek Squad
Geek Squad is a Best Buy brand offering peace of mind for all your tech related needs. With 1,300+ Geek Squad Agents across all provinces, we offer support services in every Best Buy store, at home, and 24/7 online so you can get the help you need anytime, anywhere. Whether it’s one-time repairs, valuable device protection, or multi-device setup for your home or business, our Agents are here for you. Learn more about our key repair services including computer and tablet repair, data recovery, virus removal and spyware protection, TV installation and calibration, and smart home installation and setup by visiting Best Buy website or a nearby store.

Details

  • Online appointmentsNot available
  • Onsite servicesAvailable

Location

Geek Squad
380 Coventry Rd., Ottawa, ON
K1K2C6, Canada

Hours

Reviews

4.0
106 reviews
5 stars
76
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1 star
23
  • DN
    Dennis Nakoolak
    Aug 18, 2025
    1.0
    Geek Squad Team Lead at 380Coventry Rd., Ottawa just tried to cheat by making me wait 15 mins before any service with no one in front of me so they can charge the higher price of 30 mins service instead of the lower price for 15 min service when it only took 10 mins to resolve my issue with a few clicks. Don’t be cheated by the two technicians. Also making an official complaint on to of this review.
  • JL
    Jocelyne Lemery-paul
    Dec 22, 2022
    5.0
    J'ai été très impressionné par le travail de Saeed.
  • SA
    Souha Al Ali
    Dec 8, 2022
    5.0
    Great service from Saeed. He helped me right away. I didn't know what to do. It was a laptop. Thank you, Saeed
  • MS
    Melinda Shambare
    Nov 4, 2022
    5.0
    Great service from Saeed. Was able to get the headphone jack out and cleaned the computer. Did it on the spot.
  • AA
    AC
    Nov 9, 2020
    1.0
    I've heard terrible things about Geek Squad for yeeeears. but now I need repairs so I've been looking around. I asked a friend who had been there and she said " you just have to be lucky with who you get". Who needs luck? I want professional, knowledgable and qualified service techs.So greatful for these reviews!!!!

Frequently Asked Questions About Geek Squad

What services does Geek Squad offer at the Ottawa location?

Geek Squad provides tech support services including computer and tablet repair, data recovery, virus removal, TV installation, and smart home setup at the Ottawa Best Buy store.

What are the Geek Squad Ottawa store hours?

The store is open Monday to Saturday from 11:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM, with specific holiday hours available on their website.