Computer Repair ServiceComputer IT SupportComputer ServicesComputer Networking ServiceComputer Support ServiceData Recovery ServiceElectronics Repair ShopAppliance InstallationSecurity System SupplierHome Automation ServiceGeek Squad
Geek Squad is a Best Buy brand offering peace of mind for all your tech related needs. With 1,300+ Geek Squad Agents across all provinces, we offer support services in every Best Buy store, at home, and 24/7 online so you can get the help you need anytime, anywhere. Whether it’s one-time repairs, valuable device protection, or multi-device setup for your home or business, our Agents are here for you.
Learn more about our key repair services including computer and tablet repair, data recovery, virus removal and spyware protection, TV installation and calibration, and smart home installation and setup by visiting Best Buy website or a nearby store.
Try to call because I'm looking for a repair. Chatbot asks if I have a protection plan and if I'm a member and when I answer no the automatic system hangs up on me. If that's their first line of customer contact, it'll be their only.
RB
R Baillargeon
Oct 2, 2025
1.0
They strongly lack proper customer services. Slow responses (if you're even recognized) and not enough relief to solving problems.
MC
Matthew Campbell
Jul 9, 2025
1.0
They don't work on custom built PCs here. Don't waste your time here gamers.
JJ
JPAC
Apr 17, 2021
1.0
Just don't deal with this outfit... ever.
EC
Edward & Irma Cohen
Nov 11, 2020
1.0
Faulty installation of MS Word - gave me product key already used by someone else. They want to charge me extra to follow up and fix it. Worst service ever - senior abuse.
What types of tech support services does Geek Squad offer?
Geek Squad offers repairs, device protection, multi-device setup, computer and tablet repair, data recovery, virus removal, TV installation, and smart home setup.
Where is Geek Squad located?
Geek Squad is located at 1701 Merivale Rd., Nepean, ON, K2G3K2, Canada.
What are Geek Squad's regular store hours?
Geek Squad is open Monday to Saturday from 11:00 to 20:00, and Sunday from 11:00 to 18:00.
Does Geek Squad offer in-store pickup and delivery services?
Yes, Geek Squad offers both in-store pickup and delivery services.
What payment methods are accepted at Geek Squad?
Geek Squad accepts American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Can Geek Squad provide on-site tech support services?
Yes, Geek Squad offers on-site services to assist customers at their home or business.
Is there a website where I can learn more or access promotions for Geek Squad?
Yes, visit https://stores.bestbuy.ca/en-ca/on/nepean/1701-merivale-rd/geek-squad for more info and current deals at the online flyer.
How can nearby Best Buy stores help when visiting Geek Squad?
The nearby Best Buy stores complement Geek Squad's services, offering a wide range of electronics and retail options you can explore before or after your tech service appointment.
What dining options are near Geek Squad at 1701 Merivale Rd.?
Nearby restaurants include Pho Thi Noodle Soup Restaurant, Montana's BBQ, Topper's Pizza, Burrito Gringo Merivale, and MrBeast Burger, perfect for a meal before or after your visit.
Are there convenient amenities near Geek Squad for customers?
Yes, customers can find a Metro Viewmount grocery store, Alterna Savings credit union, The Exchange Network ATMs, and several salons like Magicuts and Hair World Salon & Spa close by for added convenience.