Geek Squad

Reviews

• PH

  Patel Him

  Apr 9, 2026
  1.0
  Brought my work laptop here to see if they can find parts and would be able to repair it. Technician didn’t even want to look for parts as he just said it would be a waste of his time if I am not willing to leave my work laptop for 4-8 “business days” to have hinge replaced. It surely doesn’t take 4-8 days to replace the hinge. I asked if I can bring my laptop there once the parts have arrived but he said no. I asked if they can put a rush order on fixing, he said no. I cannot afford to work without the laptop for over 8 business days. Customer service at geek squad needs to improve. You can’t be talking to paying customers that way. If you can’t repair it on the same day, that’s understandable. But you can certainly give appointment of the day when you could do it, especially for tasks like hinge repair! Anyhow, found a local place to be able to repair it on the same day once the hinge arrives at that place.
• CB

  Camryn Bonn-Dunbar

  Feb 18, 2026
  5.0
  Been pretty stressed about getting my laptop repaired. Had Ray help me out with the whole process and they were fabulous. So friendly and helpful. Glad I was able to get the help I needed with as little stress as possible!
• SH

  Susan Hickey

  Dec 27, 2025
  5.0
  Our Smart TV installation was quick, efficient and done with courtesy and respect for us and our home. So happy with Brady and our installation. I would recommend Geek Squad for all your technical needs.
• IK

  Ian Kennard

  Dec 11, 2022
  5.0
  Always helpful and prompt with service. Turnaround has always been less than estimate, usually 24hrs. Understood the problem and provided the best solution. Well worth the monthly fee.
• GN

  Gary Nichol

  Jul 17, 2021
  5.0
  They took good care of our Computer. Works fine now.