Brand Certified
Geek Squad
1.6(20 reviews)
Certified by Geek Squad • Mar 15, 2026
Business Details
215 Fairway Rd. S, Kitchener, ON
N2C1X2, Canada
Certified by Geek Squad • Mar 15, 2026
(844) 433-5778
Certified by Geek Squad • Mar 15, 2026
https://stores.bestbuy.ca/en-ca/on/kitchener/215-fairway-rd-s/geek-squad
Certified by Geek Squad • Mar 15, 2026
About
Certified by Geek Squad • Mar 15, 2026
Computer Repair ServiceComputer IT SupportComputer ServicesComputer Networking ServiceComputer Support ServiceData Recovery ServiceElectronics Repair ShopAppliance InstallationSecurity System SupplierHome Automation ServiceGeek Squad
Geek Squad is a Best Buy brand offering peace of mind for all your tech related needs. With 1,300+ Geek Squad Agents across all provinces, we offer support services in every Best Buy store, at home, and 24/7 online so you can get the help you need anytime, anywhere. Whether it’s one-time repairs, valuable device protection, or multi-device setup for your home or business, our Agents are here for you.
Learn more about our key repair services including computer and tablet repair, data recovery, virus removal and spyware protection, TV installation and calibration, and smart home installation and setup by visiting Best Buy website or a nearby store.
Details
- Online appointmentsNot available
- Onsite servicesAvailable
Location
Certified by Geek Squad • Mar 15, 2026
Hours
Certified by Geek Squad • Mar 15, 2026
Reviews
1.6
20 reviews
5 stars
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15
- UTUmar TanwirApr 11, 20232.0Not a good experience if you run into issues. My fridge ran into issues (cooling, water system) that has taken best buy over one month and problem is still not resolved. Everytime you call, they file a ticket and send a local contractor over, who in turn orders parts that foednt fix the problem because they never diagnose it properly. There is no escalation path, the ticketing system is useless to get updates and no one calls you back with information even when the agent days they will. The only reason I'm giving 2 starts is because they do schedule someone to take a look pretty quickly but other than that very unsatisfactory.
- AAAaron AtkinsonDec 2, 20221.0Garbage service you can’t even call them because it’s an automated answering machine the whole time until it hangs up on you.
- FRFleur RebelleJun 17, 20221.0useless a$holes .. waste of money snd time
- SDShayne DeRoseSep 24, 20192.0I needed a quick question answered and called in to fairway Best Buy . No option for customer service ?? No option for Geek Squad . I called from 8:30 until 8:50 9 times and tried every option and a person did not answer once . I’m in there often and always 20 employees wandering around . But everyone must have been to busy to answer my call ... when paid commission sales people fight over calls but they are paid hourly so same pay answer or not .
Frequently Asked Questions About Geek Squad
What services does Geek Squad offer at the Kitchener location?
Geek Squad provides tech-related support including computer and tablet repair, data recovery, virus removal, TV installation, and smart home setup both in-store and onsite.
What are the regular operating hours for Geek Squad at 215 Fairway Rd. S, Kitchener?
Geek Squad is open Monday to Friday from 11:00 AM to 7:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Does Geek Squad provide pickup and delivery services?
Yes, Geek Squad offers both in-store pickup and delivery services.
What payment methods are accepted at Geek Squad in Kitchener?
They accept American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
How can I contact Geek Squad in Kitchener for assistance?
You can contact the Kitchener Geek Squad at +1 844-433-5778.
Where can I find more information or deals for Geek Squad services?
Visit their website at https://stores.bestbuy.ca/en-ca/on/kitchener/215-fairway-rd-s/geek-squad and check the online flyer for great deals.
What nearby stores can I visit along with Geek Squad in Kitchener?
Geek Squad is located near Best Buy Canada (Kitchener), Indigo Kitchener, and Sears Canada, offering convenient access to electronics, books, and department store shopping.
Are there coffee shops close to Geek Squad where I can relax before or after my visit?
Yes, Good Earth Coffeehouse and Starbucks are nearby, perfect for grabbing coffee or a snack before or after your visit to Geek Squad.
What entertainment options are available near Geek Squad in Kitchener?
You can catch a movie at Cineplex, located close to Geek Squad, for convenient entertainment before or after your tech service appointment.
Is there a range of dining options near Geek Squad in Kitchener?
Yes, nearby dining includes Chick-fil-A for fast food, Jack Astor's Bar and Grill for American cuisine, and The Canadian Brewhouse for a sports bar experience.
Brand Certified Facts from Geek Squad
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Certified March 15, 2026Yext Knowledge Graph
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