Geek Squad

2.2
17 reviews

About

Computer Repair ServiceComputer IT SupportComputer ServicesComputer Networking ServiceComputer Support ServiceData Recovery ServiceElectronics Repair ShopAppliance InstallationSecurity System SupplierHome Automation ServiceGeek Squad
Geek Squad is a Best Buy brand offering peace of mind for all your tech related needs. With 1,300+ Geek Squad Agents across all provinces, we offer support services in every Best Buy store, at home, and 24/7 online so you can get the help you need anytime, anywhere. Whether it’s one-time repairs, valuable device protection, or multi-device setup for your home or business, our Agents are here for you. Learn more about our key repair services including computer and tablet repair, data recovery, virus removal and spyware protection, TV installation and calibration, and smart home installation and setup by visiting Best Buy website or a nearby store.

Details

  • Online appointmentsNot available
  • Onsite servicesAvailable

Location

Geek Squad
745 Kanata Ave., Kanata, ON
K2T1H9, Canada

Hours

Reviews

2.2
17 reviews
5 stars
4
4 stars
1
3 stars
1
2 stars
0
1 star
11
  • SC
    Stefan Campbell
    Dec 4, 2023
    1.0
    Geek Squad is a complete waste of time and I'm saddened that I can't give them zero stars. You pay $16 a month for protection but they don't fix anything, they ship it off to be repaired. Next time I'll save the $192 a year and just take it to a local repair shop...it's probably cheaper and definitely more convenient. Also, ignore the bot response from "the owner" below. It leads to the generic "submit a question/complaint" section of the national website.
  • DG
    Diane Getty
    Aug 28, 2022
    5.0
    Everyone was so accommodating and helpful. As a Senior and not really tec savy everyone that helped me was patient and took the time to explain and answer all my questions.
  • GU
    Gerald Umbach
    Jul 2, 2021
    4.0
    Geek Squad set up two computers so that there was no problems when starting them at home.
  • WE
    Welk Electric
    Jan 7, 2021
    1.0
    Sent our computer in for warranty work and when it was returned to us there were parts inside that were loose. We needed to securely fasten ourselves to prevent damage to our computer. When contacted in regards to it there was no offer to return and have it fixed properly. Actually blamed it on the shippers.

Frequently Asked Questions About Geek Squad

What services does Geek Squad offer?

Geek Squad offers tech support services including computer and tablet repair, data recovery, virus removal, TV installation and calibration, and smart home setup.

Where is Geek Squad located?

Geek Squad is located at 745 Kanata Ave., Kanata, ON, Canada, postal code K2T1H9.