Geek Squad

1.8
13 reviews

About

Computer Repair ServiceComputer IT SupportComputer ServicesComputer Networking ServiceComputer Support ServiceData Recovery ServiceElectronics Repair ShopAppliance InstallationSecurity System SupplierHome Automation ServiceGeek Squad
Geek Squad is a Best Buy brand offering peace of mind for all your tech related needs. With 1,300+ Geek Squad Agents across all provinces, we offer support services in every Best Buy store, at home, and 24/7 online so you can get the help you need anytime, anywhere. Whether it’s one-time repairs, valuable device protection, or multi-device setup for your home or business, our Agents are here for you. Learn more about our key repair services including computer and tablet repair, data recovery, virus removal and spyware protection, TV installation and calibration, and smart home installation and setup by visiting Best Buy website or a nearby store.

Details

  • Online appointmentsNot available
  • Onsite servicesAvailable

Location

Geek Squad
167 North Queen St., Etobicoke, ON
M9C1A7, Canada

Hours

Reviews

1.8
13 reviews
5 stars
2
4 stars
1
3 stars
0
2 stars
0
1 star
10
  • KK
    Kobra
    Oct 7, 2025
    1.0
    These guys aren't doing enough "geeking" to ensure the product is functional. I've ordered two Samsung TVs Open Box but "Certified By Geek Squad" in the past month, both with severe graphics problems; the first flickered then shut off permanently, the second one streamed video in inverted psychedelic colours. Both had to be returned. It's a runaround I don't need geeks, so one star for you.
  • SM
    Shehrezade M
    Aug 2, 2025
    1.0
    $3000 television stopped working after 1.5 years. Filed a Service request - no answer days later. Called the third party service centre and they said that Best Buy never even filed the service request properly instead they cancelled it. Filed another service request again same type of issue. Told Best Buy what was happening and they straight out, refused to look into the matter and said that there was no problem. Ended up talking to the third-party repair technicians themselves and they were the ones that ended up helping me. Alreayd waited whole week for a call back. Now they’re saying it’ll take another week or even longer. What kind of garbage service is this? Reporting them to the better business bureau.
  • DR
    David Rosic
    Nov 14, 2024
    1.0
    All I wanted to do was call and ask a quick question, I was literally on the phone with the automated response robot for 4 minutes, and then they told me that I’m not allowed to make the call since apparently I need to go online and send an email instead. All I wanted to do was ask a simple question. This is bizarre. I brought my business to Canada Computers across the street instead, at least they pick up the phone.
  • LC
    Leanne Casaubon
    Apr 19, 2021
    5.0
    I have always appreciated Geek Squad helping me with computer needs. Most recently, I was most grateful to them, and particularly Alvin, who was so knowledgeable and helpful when my laptop stopped working 3 days before the recent pandemic stay-at-home order -- he worked to get my new laptop and tablet ordered and set-up by his team in just a couple days and I was so grateful! Thank you, Geek Squad!

Frequently Asked Questions About Geek Squad

What services does Geek Squad offer for tech support?

Geek Squad provides tech support including computer and tablet repair, data recovery, virus removal, spyware protection, TV installation and calibration, and smart home installation and setup.

Where is Geek Squad located?

Geek Squad is located at 167 North Queen St., Etobicoke, ON M9C1A7, Canada.