Geek Squad

2.6
9 reviews

About

Computer Repair ServiceComputer IT SupportComputer ServicesComputer Networking ServiceComputer Support ServiceData Recovery ServiceElectronics Repair ShopAppliance InstallationSecurity System SupplierHome Automation ServiceGeek Squad
Geek Squad is a Best Buy brand offering peace of mind for all your tech related needs. With 1,300+ Geek Squad Agents across all provinces, we offer support services in every Best Buy store, at home, and 24/7 online so you can get the help you need anytime, anywhere. Whether it’s one-time repairs, valuable device protection, or multi-device setup for your home or business, our Agents are here for you. Learn more about our key repair services including computer and tablet repair, data recovery, virus removal and spyware protection, TV installation and calibration, and smart home installation and setup by visiting Best Buy website or a nearby store.

Details

  • Online appointmentsNot available
  • Onsite servicesAvailable

Location

Geek Squad
80 Consumers Dr., Saint John, NB
E2J4Z3, Canada

Hours

Reviews

2.6
9 reviews
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  • EA
    Edwin ADOO
    Aug 7, 2025
    1.0
    I stood at the Geek Squad counter for nearly 10 minutes with no one in sight. Eventually, I had to ask a Best Buy employee if anyone was even working that section. When someone finally showed up, they couldn’t resolve my issue. I also asked for a screwdriver and was simply pointed toward an aisle rather than being assisted—especially frustrating after waiting so long. This isn’t the first time I’ve had a poor experience at this location. The staff often seem disinterested, and unless you approach them, they’re more likely to be chatting among themselves than helping customers. I ended up leaving and purchasing the item elsewhere where I received much better customer service. This store really needs to do better. Customer service shouldn’t feel like an inconvenience to staff.
  • CP
    Cream Peas
    Jun 13, 2021
    5.0
    Best computer service I've ever had. Excellent

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 80 Consumers Dr. in Saint John offer?

Geek Squad offers tech support services including computer and tablet repair, data recovery, virus removal, spyware protection, TV installation and calibration, and smart home installation and setup.

Can I get tech support from Geek Squad both in-store and at home?

Yes, Geek Squad provides support services in every Best Buy store, at home, and 24/7 online.