Computer ConsultantComputer ServicesInformation Security ServiceComputer IT SupportIT Compliance
Integris is a trusted managed IT services provider in Eagan, Minnesota, delivering secure, scalable solutions for small to mid-sized businesses in the Minneapolis metro. We specialize in key industries like community banking, legal, manufacturing, nonprofit, healthcare, and more—offering tailored support that meets strict compliance and security needs. From managed IT and cybersecurity to cloud services and strategic consulting, our local team provides responsive service backed by a national network and top-tier tech partnerships. With Integris, you get enterprise-level IT with a personal, industry-focused touch.
To explore our product offerings, visit our website at integrisit.com. You can also schedule a free Discovery Session at integrisit.com/discovery-session.
Compudyne SAVED our company after a major attach that brought us to a complete halt. They have been with us every step of the way supporting our users and me and my team. There response time is amazing and there tech's are amazing as well, one tech Jeff Johnson has been an absolute rockstar for me jumping from one ticket to the next and next till all my tickets are closed. We could've done this without them and their amazing team made up of top notch techs and professionals.
Thanks Compudyne
bkm, Anthony Smith, Taylor bredfield, Jim Skidmore, and the rest of the business.
What managed IT services does Integris offer for small and medium sized businesses?
Integris is a national IT MSP serving businesses across the US with a wide array of fully managed cybersecurity, cloud productivity, backup and disaster recovery solutions that offer small and medium-sized businesses fully outsourced IT. We handle everything from IT strategy/budgeting to lifecycle management, 24/7 US-based end user help desk, security awareness training programs, and monitoring, patching and documentation. We also offer IT governance and consulting with our staff of fractional CISOs, CTOs, CIOs, project managers and network engineers. Learn more about how our flat-rate IT support packages can boost your operational maturity and ensure predictable IT costs at integrisit.com/managed-it-services.
Does Integris offer co-managed IT services for mid-size and enterprise clients?
Yes, we are a national IT MSP serving businesses across the US ranging in size from 100 employees to 1,000, or more. Integris Advisory Solutions gives clients access to fractional IT consulting, including CISOs for compliance governance and cybersecurity strategy, CIOs for IT strategy and project management, and onsite engineering services for maintenance and installations. You can also choose from our menu of co-managed IT cybersecurity, cloud productivity and backup and disaster recovery tools. Learn more about our co-managed IT services at integrisit.com/co-managed-it/.
What is the Integris billing and onboarding process like?
Our onboarding process begins with a thorough, paid IT assessment, which helps find the vulnerabilities and incompatibilities in your system before we get started. We translate our learnings into a one-year IT strategy, budget and roadmap, and with your approval, the 30-day onboarding process begins. During this time, we’ll meet with your current IT service provider to discuss transitions, address remediations, purchase/install any needed equipment and set up your client portal. New client billing begins when a contract is signed and is billed every 30 days thereafter. Flat-rate IT support packages offer predictable costs from month to month, while extra charges for special IT projects or consulting are estimated and added to the bill as needed. Learn More: Seven Steps for a Smooth Onboarding Transition.
What IT certifications and product partnerships does Integris have?
We’re committed to the highest operational standards for our business and education levels for our employees, including the CISSP (Certified Information Systems Security Professional) certification for our fractional CISO staff. Integris runs an AICPA SOC2 Type2 Operations center that complies with all major regulations for the healthcare, manufacturing, banking and legal industries, in addition to the baseline security regulations from NIST (National Institute of Science and Technology). We have the highest level of certifications and partnerships with our vendors as well, including Cisco, Duo, SonicWall, Microsoft, VMWare, StorageCraft, Lenovo, HP, Dell, Watchguard, Veeam, Xerox, Apple, Fortinet, Blackpoint, Datto, and Nodeware. For a complete list, visit: Certifications, Credentials, & Partnerships
What kind of tech support do you offer, and what are the hours for your IT help desk?
Integris provides an IT help desk for end users, which is staffed during business hours by qualified, US-based tech experts. Custom service plans are available for customers needing an end-user help desk outside of business hours. All the IT tools and systems we provide for our clients are managed and monitored around the clock, 365 days a year. We ensure active 24/7 IT support for high-impact system alerts and outages, with a service pool of engineers who respond based on based on priority levels PI, P2, P3 and P4. Learn More: Remote IT Support and Help Desk Services
How much does Integris charge for IT consulting and special projects?
Services provided outside our service package agreements are billed at $150 to $225 an hour, based on region.
Where can I find customer reviews about Integris and the IT support it provides?
Integris is one of the top-rated managed IT service providers on Clutch, an independent business review site featuring verified customer interviews. For a complete list of reviews about our IT solutions visit: https://clutch.co/profile/integris.
Does Integris have experience providing IT support for specific industries?
Yes, Integris has business divisions devoted specifically to the IT support needs of the community banking IT and legal IT sectors, offering dedicated teams of service personnel and specialized product lines. However, we also have deep expertise in a broad array of business sectors such as manufacturing, nonprofit, healthcare, and many others. We pride ourselves on understanding your core tools as well as your cybersecurity and compliance needs.
What types of managed IT services does Integris provide for small and medium-sized businesses?
Integris offers fully managed IT services including cybersecurity, cloud productivity, backup and disaster recovery, 24/7 US-based help desk support, security awareness training, and IT governance consulting for small and medium-sized businesses across the US.
Does Integris offer co-managed IT services for larger companies?
Yes, Integris provides co-managed IT services for mid-size to enterprise clients, including fractional IT consulting, onsite engineering services, and a menu of cybersecurity, cloud productivity, and backup tools.
What is the onboarding and billing process at Integris?
Onboarding begins with a paid IT assessment to identify system vulnerabilities, followed by creating a one-year IT strategy. The 30-day onboarding includes transitioning, equipment setup, and client portal setup. Billing starts upon contract signing with flat-rate monthly fees, plus additional charges for special projects.
Which industries does Integris specialize in supporting?
Integris specializes in community banking, legal, manufacturing, nonprofit, healthcare, and other industries, providing tailored IT support that meets compliance and security requirements.
What certifications and partnerships does Integris maintain?
Integris holds high standards including CISSP certifications for staff and runs an AICPA SOC2 Type2 compliance center. They partner with top vendors like Cisco, Microsoft, VMware, Dell, Apple, and Fortinet among others.
What are Integris' office hours and how is IT support handled?
Integris operates Monday through Friday from 8 AM to 5 PM Central Time. Their US-based IT help desk staff work during business hours, with 24/7 monitoring and support for system alerts and outages, and custom plans available for extended help desk hours.
How can customers schedule a free consultation with Integris?
Customers can schedule a free consultation easily by visiting the free consultation page on Integris' website at https://integrisit.com/free-consultation.
What nearby services can I find close to Integris' location in Eagan, MN?
Near Integris at 860 Blue Gentian Road are several useful services such as CMIT Solutions of The Twin Cities SE for IT and computer repair, Johnsons Garage Door Repair for hardware supplies, and Decoland & Print for event and party supplies, which could be convenient for local business needs.
Are there professional financial and legal services near Integris that clients might use?
Yes, nearby are several professional service providers including Johnson/Turner law firm, Tumi Services for accounting and financial services, and SecurityNational Mortgage Company, which may support your legal and financial business needs before or after visiting Integris.
What healthcare and wellness options are near Integris in Eagan?
Close to Integris, you can find Hózhó Psychiatry & Wellness for mental health counseling, North Country Sport and Chiropractic, Vida Naturopathics, and Essential Remedy which provide various health and wellness services, useful for managing employee wellbeing.