Business Details
About
Copier Repair Service
Premier Business Technologies provides VOIP setup and installation, business cable tv, website development services, and copier leasing to the Baltimore, MD area.
Location
Hours
Reviews
4.8
17 reviews
5 stars
15
4 stars
1
3 stars
1
2 stars0
1 star0
- AAALEX ABRAMS6 days ago5.0I (Sterling Car Rental) have been using Premier Business Technologies for over 15 years now and their sales and service is top notch!!! The equipment we have purchased works perfectly. Odie and John are always quick to respond if we have any maintenance or service issues. I highly recommend PBT for any copiers needs that you may have.
- SEShirley Walla eMay 29, 20255.0Excellent services
- KCKelly ClarksonNov 24, 20225.0Jay came out to service our copy machine, he was able to resolve the issue so quickly! He was so nice and thoroughly answered all the questions that I had about this copy machine.
- HJHank JohnsonOct 5, 20185.0I Highly recommend this company. They have very good products and outstanding customer service. I couldn't be more pleased with their overall service. I would give them 10 stars if it was available.
Frequently Asked Questions About Premier Business Technologies
What is the difference between leasing and renting a copier?
Leasing involves a longer commitment, usually 36 to 60 months, with lower monthly costs and includes service and maintenance. Renting is designed for short-term needs, offering more flexibility but at a higher monthly rate. Rental periods can be as short as daily or weekly, or extend to several months.
How much does it cost to lease or rent a copier?
Leasing costs typically range from $100 to $200 monthly, varying based on the model, volume, and lease duration. Rental costs are generally higher per month than leases and depend on the rental period and type of device. Short-term rentals can be particularly suitable for events or temporary requirements.
What's included in my lease or rental agreement?
The agreement typically covers the copier hardware and a service and maintenance plan, which includes toner, parts, and labor. Unless specifically mentioned in your plan, supplies such as paper are usually not included.
Can I upgrade or change models during the term?
Most agreements permit upgrades. The common practice is to apply the remaining balance of your current agreement towards the new machine when upgrading.
What happens at the end of the lease?
At the lease's conclusion, you typically have several options: return the machine without further obligations, purchase it at a pre-determined price (either fair market value or a $1 buyout), or renew your agreement or upgrade to a newer model.
Are there hidden or additional fees?
Be aware of potential extra charges such as overage fees (ranging from $0.02 to $0.15 per additional page), rush service fees ($75 to $200 per visit), and supply delivery charges ($15 to $45). It's also important to note any automatic renewal clauses and set reminders 3 to 6 months before the end of your term.
Can I terminate the lease early?
While leases are generally non-cancellable, there may be options available. These could include paying off the remaining balance, transferring the lease to another business through an assumption clause, or negotiating termination or buyout terms with the provider.
Is insurance required?
Some lease agreements require equipment insurance, which may cost around $15 per month. Alternatively, you may be able to provide proof of coverage through your existing business insurance policy.
How does installation and support work?
Installation is typically included in the agreement. This may involve remote setup or on-site technician support. Most providers guarantee response times of next business day or faster, depending on your location.
Will the copier work with all computers (Windows, Mac)?
Most copiers are network-ready and compatible with both Windows and Mac operating systems. Mac users may require a PostScript module, which is often available as an optional add-on for many devices.
What is the difference between leasing and renting a copier?
Leasing involves a longer commitment, usually 36 to 60 months, with lower monthly costs and includes service and maintenance. Renting is designed for short-term needs, offering more flexibility but at a higher monthly rate. Rental periods can be as short as daily or weekly, or extend to several months.
How much does it cost to lease or rent a copier?
Leasing costs typically range from $100 to $200 monthly, varying based on the model, volume, and lease duration. Rental costs are generally higher per month than leases and depend on the rental period and type of device. Short-term rentals can be suitable for events or temporary requirements.
What is included in a copier lease or rental agreement?
The agreement typically includes the copier hardware and a service and maintenance plan covering toner, parts, and labor. Supplies such as paper are usually not included unless specifically mentioned.
Can I upgrade or change copier models during the lease or rental term?
Most agreements allow upgrades. Typically, the remaining balance of your current agreement can be applied toward a new machine when upgrading.
What options do I have at the end of a copier lease?
At lease end, you can return the machine without obligation, purchase it at a set price, or renew or upgrade your agreement to a newer model.
Are there any hidden or additional fees I should be aware of?
Additional fees may include overage charges for extra pages, rush service fees, and supply delivery charges. It's important to review automatic renewal clauses and set reminders before your term ends.
What services does Premier Business Technologies provide?
They offer VOIP setup and installation, business cable TV, website development services, and copier leasing to the Baltimore, MD area.
What are Premier Business Technologies' business hours?
They are open Monday through Friday from 9:00 AM to 5:00 PM and are closed on Saturdays and Sundays, with weekends available by appointment only.
How can I get to Premier Business Technologies using nearby landmarks or businesses?
Premier Business Technologies is located near Easy Rest Adjustable Sleep Systems and Park Avenue Cafe II. You can visit the cafe before or after your appointment or use these landmarks to navigate to their office at 1401 S Edgewood St, Ste 101, Halethorpe, MD.
What nearby services or businesses might complement my visit to Premier Business Technologies?
Nearby businesses like Dataprise provide IT services, and places like Park Avenue Cafe II offer dining options, making it easy to combine your visit with IT support or a meal.
Are there accommodations near Premier Business Technologies for out-of-town clients?
Yes, nearby hotels such as Motel 6 Baltimore - Camden Yards and Rodeway Inn Baltimore Inner Harbor South provide convenient lodging options for clients visiting Premier Business Technologies.